JUNE JOYCE CRUZ-TAN
Volunteer Worker
Summary
Collaborative leader with dedication to partnering with co-workers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
43
43
years of professional experience
15
15
years of post-secondary education
3
3
Languages
Work History
CUSTOMER SERVICE EXECUTIVE
Rise Aerospace
1 2013
- Coordinated Cabin Parts Repair (Escutcheons)
ADMINISTRATIVE & SALES ASSISTANT
BGM Diamond Tools
01.1992
- In-charge of job orders for contractors, suppliers and clients
- Replied to inquiries, scheduled on-time delivery of purchase orders and after-sales-service.
SEMINAR MANAGER
Island Trade Development Corporation
01.1987
- Held Seminars and Exhibitions promoting Philippine Handicrafts for Export.
FRONT OFFICE RECEPTION MANAGER
Kurumba Village Resort
01.1986
- Addressed guests concerns especially the 4x weekly arrival of Singapore Airlines Crew
- Managed shift rotation of front desk receptionist and submitted Occupancy Reports.
MEETING COORDINATOR
UNCTAD V
01.1980
- Prepared documents for distribution to the Plenary and Committee Sessions of the Conference on Trade and Development.
ADMINISTRATIVE STAFF
Sembawang Community Vaccination Centre
10.2022 - 04.2023
JOINED HUSBAND - ST TECHNOLOGIES PANAMA POSTING
01.2008 - 01.2011
- Attended and assisted in Health Seminars and in Organizing Tours for Seniors for the International Community Social Security Building, Parque Omar Member, Balboa Int'l School Parents and Teachers Association
MANPOWER RECRUITMENT MANAGER
AsiaLink Manpower Agency
01.2004 - 01.2008
- Assisted Director in skilled labour placements to Australia Selected FDW’s from Indonesia and Philippines for employment Resolved work-related issues and concerns.
MANAGING DIRECTOR/OWNER
RoyalTrust Manpower Resource Centre
01.2000 - 01.2004
- Selected and matched most-suited FDW applicants vis-a-vis employer needs (childcare, elderly care, housework or cooking) Ensured timely documentation for workers prior work commencement
- Provided fair employment packages, a speedy and personalized resolution to disputes
- Organized weekend activities and skills training for foreign domestic workers.
EXECUTIVE SECRETARY
Philippine National Bank Singapore
01.1999 - 01.2000
- Routinely handled daily office requirements and concerns
- Vetted staff’s salaries and benefits prior approval of the General Manager and Payment by the Accounting Department
- Maintained good rapport with bank depositors and remittance clients
- Assisted the General Manager in the preparation of the Annual Budget, Annual Management Reports and communications to Head Office in Manila.
RELOCATED WITH HUSBAND TO A SINGAPORE AIRLINES OVERSEAS POSTING
01.1993 - 01.1997
- School Yearbook Committee Member, Yew Cheung Shanghai Int’l School Part-time Property Agent, Sunrise Realty, Shanghai
SECRETARY TO THE ADMINISTRATIVE & FINANCE MANAGER
Asia Badger Inc. – Mobil Petrochemical Refinery
01.1992 - 01.1993
- Prepared memos, project briefs and meeting schedules pertaining to issues affecting the Mobil Petrochemical Refinery Plant project managed by Asia Badger, Inc
- Maintained centralized filing of correspondences and control of incoming and outgoing confidential documents
- Monitored attendance, movements of field staff as well as project engineers.
HEAD, SECRETARIAT
Filipino Association for Mariners’ Employment, Inc.(FAME)
01.1982 - 01.1986
- Managed the Association of Shipowners’ Secretariat with five staff
- Promoted the Association and recruited new member-companies
- Scheduled Board and General meetings and kept accurate minutes of the meetings
- Shadowed the VP-for- Internal Affairs in the completion of lined-up projects
- Conceptualized, wrote articles and edited content of the FAME marketing brochure
- Monitored payment of monthly membership dues, kept accounting records, collected receivables/voluntary contributions and handled financial transactions
- Liaised official functions with government maritime regulatory agencies and coordinated meetings between FAME and authorities on matters affecting the Seafaring Industry.
IN-BOUND TOURS COODINATOR
New Phil Tours
01.1980 - 01.1982
- Organized 600 pax Ati-atihan Festival, Kalibo, Aklan, Philippines on board MV Don Claudio
- In-charge of logistics of the package tour to Kagayonan sa may Dagat in Bicol and sightseeing tour of Mt Mayon, known as the perfect cone.
TELEVISION RELAY STATION ACCOUNT EXECUTIVE
Siam Broadcasting Network
01.1980 - 01.1982
- Assigned to market television relay stations’ TV commercial spots for GMA-7
- Prepared exchange deals proposals and presented them to advertising agencies
- Audited local stations to ensure proper airing of client's advertising campaigns.
Education
Master in Public Administration -
University of Liverpool Distance Learning Programme
01.1997 - 04.1999
Bachelor of Science in Clothing Technology - undefined
University of the Philippines
01.1975 - 04.1980
Freshman Liberal Arts - undefined
St Paul’s College
01.1974 - 04.1975
High School Diploma - undefined
Senior High School, Palawan National High School
01.1970 - 04.1974
Junior High School - undefined
Morristown High School
01.1972 - 04.1973
Skills
- Customer Relationship Management
- Issue Escalation
- Customer Needs Assessment
- Payment management
- Contract Negotiation
- Relationship Building
- Public Speaking
- Team Collaboration
- Regulatory Compliance
- Multitasking
Global Community Service Affiliations
- Inner Wheel Club of Singapore East, Past President, 2019, 2021
- Christian Outreach Home, Contributor, 2022
- Rohingya children in Johor Bahru, Donor, 2022
- Banggi residents, Donor, 2021
- Long Houses in Sarawak, Donor, 2021
- Bureau of Corrections Prison, Outreach Activity, Coordinator, 2020
- Bataraza High School Library, Donor and Project Director, 2020
- Local hospitals in the Philippines, Donor of PPEs during the COVID-19, 2020
- Inner Wheel Club Manila 101, Member, 2014, 2017
- Inner Wheel Club Manila 101, Past International Service Officer (ISO), 2015, 2016
- IWC Singapore East, Member, 2017
- Alumni Association, Palawan High School Batch’74
Coursework
- Real Estate Course, 2015
- Accounting for Non-Accountants, NUS
- Chinese for Beginners, 1994
- Legal Secretary Course, Stamford School
Training
- Filipino Seafarers Conference, Hamburg, Germany and London, 1984
- Hongkong Ready-to-Wear Fashion, 1980
Reading, Gardening, Watching Documentaries, Dancing
My hobbies allow me to use and enjoy my free time wisely. I also teach children and young adults Speech and Drama as a volunteer.
Timeline
ADMINISTRATIVE STAFF
Sembawang Community Vaccination Centre
10.2022 - 04.2023
JOINED HUSBAND - ST TECHNOLOGIES PANAMA POSTING
01.2008 - 01.2011
MANPOWER RECRUITMENT MANAGER
AsiaLink Manpower Agency
01.2004 - 01.2008
MANAGING DIRECTOR/OWNER
RoyalTrust Manpower Resource Centre
01.2000 - 01.2004
EXECUTIVE SECRETARY
Philippine National Bank Singapore
01.1999 - 01.2000
Master in Public Administration -
University of Liverpool Distance Learning Programme
01.1997 - 04.1999
RELOCATED WITH HUSBAND TO A SINGAPORE AIRLINES OVERSEAS POSTING
01.1993 - 01.1997
ADMINISTRATIVE & SALES ASSISTANT
BGM Diamond Tools
01.1992
SECRETARY TO THE ADMINISTRATIVE & FINANCE MANAGER
Asia Badger Inc. – Mobil Petrochemical Refinery
01.1992 - 01.1993
SEMINAR MANAGER
Island Trade Development Corporation
01.1987
FRONT OFFICE RECEPTION MANAGER
Kurumba Village Resort
01.1986
HEAD, SECRETARIAT
Filipino Association for Mariners’ Employment, Inc.(FAME)
01.1982 - 01.1986
MEETING COORDINATOR
UNCTAD V
01.1980
IN-BOUND TOURS COODINATOR
New Phil Tours
01.1980 - 01.1982
TELEVISION RELAY STATION ACCOUNT EXECUTIVE
Siam Broadcasting Network
01.1980 - 01.1982
Bachelor of Science in Clothing Technology - undefined
University of the Philippines
01.1975 - 04.1980
Freshman Liberal Arts - undefined
St Paul’s College
01.1974 - 04.1975
Junior High School - undefined
Morristown High School
01.1972 - 04.1973
CUSTOMER SERVICE EXECUTIVE
Rise Aerospace
1 2013
High School Diploma - undefined
Senior High School, Palawan National High School
01.1970 - 04.1974
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