June Chia

• Assisting Head of Consumer Healthcare to develop attractive marketing and sales plan including promotional programs and services for online and offline channels within agreed budget based on strategic product guidelines.
•Manage and develop accounts.
• Implement and monitor the marketing and sales plan for Singapore market.
• Responsible for target allocation for all channels and organizing the sales activities in order to achieve the sales target.
• Maintain close contact and good relationships with key customers.
• Market survey- Gather market insight and be aware of industry/competitor activities.

• Conducted on-site visits to ensure optimal stock levels, verify accurate promotional pricing displays, and builds connections with retail stores.
• Maintain team/function goals to ensure goals are well-defined and clearly communicated.
• Facilitating the training of temporary promoters and managed ad hoc event coordination."

• Develop attractive marketing and sales plan including promotional programs and services for individual key customers within agreed budget with client, based on strategic product guidelines, good co-operation with Sales Manager and Product Manager.
• Work closely with Purchasing Manager/Marketing Manager/KOLs of key customers to create the promotion confirmed to customer's promotion plan.
• Implement and monitor the marketing and sales plan for each key customer.

• Maintain close contact and good relationships with key customers.
• Responsible for target allocation by account and organize the sales activities in order to achieve the sales target.

• Google project previously under Bare Singapore, Manages the activities of the retail team- Set short range targets and deadlines, review performance of team members upon completion to assess and suggestion improvements.
• Assisted Country Manager to lead team and ensure proper allocation of work- Plan resources basis team resource utilization and skills set, assign and monitor work weekly/daily, calculate workload within team and report retail issues in timely manner, ROI analysis.
• Self-motivated, uses initiatives to work with minimal supervision.
• Alignment with internal operations team- Ensure strong communication with operations team, report retail issues in timely manner and promote exchange of ideas.
• Alignment with stakeholders within retailers- Ensure strong communication and rapport with key personnel from retail partners, understanding the retail operations standards as well as specialized needs of each.
• Mentoring team- Guide and develop team members, conduct continuous performance reviews of KPI tracker, sharing feedback on improvement areas and follow up on such aspects.
• Market survey- Gather market insight and be aware of industry/competitor activities.
• Field visit-Conduct regular store walkthroughs to assess display effectiveness and identify opportunities for improvement.
• Compliance- Ensure compliance with relevant product placement guidelines while executing visual merchandising initiatives with in house visual merchandiser.
• Supervision of sales consultants– Managing a team of sales consultants, evaluation of sales consultants to improve on the quality and performances of new and current.
• People management – Weekly visits to in-store sales consultant, ensuring smooth operation during their work hours, engagement with sales consultant in providing feedback between both sales consultant and retailers.
• Coached sales consultant in product specifications and selling techniques.
• Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.

• Identify and pursue prospects through various lead generated activities including direct emailing, cold-calling and referral program.
• Meet with prospects to understand their purchase decision makers, decision making process criteria and their needs.
• Develop business opportunities, pipelines which lead to sales closure.
• Lead and manage this new initiatives.
• Maintain & build relationships and customers.

• Manages the activities of the retail team- Set short range targets and deadlines, review performance of team members upon completion to assess and suggestion improvements.
• Assisted Country Manager to lead team and ensure proper allocation of work- Plan resources basis team resource utilization and skills set, assign and monitor work weekly/daily, calculate workload within team and report retail issues in timely manner, ROI analysis.
• Self-motivated, uses initiatives to work with minimal supervision.
• Alignment with internal operations team- Ensure strong communication with operations team, report retail issues in timely manner and promote exchange of ideas.
• Alignment with stakeholders within retailers- Ensure strong communication and rapport with key personnel from retail partners, understanding the retail operations standards as well as specialized needs of each.
• Mentoring team- Guide and develop team members, conduct continuous performance reviews of KPI tracker, sharing feedback on improvement areas and follow up on such aspects.
• Market survey- Gather market insight and be aware of industry/competitor activities.
• Field visit-Conduct regular store walkthroughs to assess display effectiveness and identify opportunities for improvement.
• Compliance- Ensure compliance with relevant product placement guidelines while executing visual merchandising initiatives with in house visual merchandiser.
• Supervision of sales consultants– Managing a team of sales consultants, evaluation of sales consultants to improve on the quality and performances of new and current.
• People management – Weekly visits to in-store sales consultant, ensuring smooth operation during their work hours, engagement with sales consultant in providing feedback between both sales consultant and retailers.
• Coached sales consultant in product specifications and selling techniques.
• Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.

• Served as the lead point of contact for all customers account management matters.
• Independently arranged and set up meetings with potential clients.
• Proactively engaged in cold calls to expand current customers’ base and onboarding new clients.
• Onsite demonstrations/training of the system.
• Competitors market research.

• Ensured accurate data management of sales from supermarket.
• Strategized and executed in-store promotions.
• Supervision of Sales Coordinators and Promoters- Evaluation of Sales Coordinators and Promoters to improve on the quality and performances.
• Assisted Senior Business Manager to prepare reports and competitors analysis.
• Weekly market visits to supermarkets, ensured proper display of products and gathered marketing information on consumer needs, feedback and monitor competitors’ activities.
• Ensured smooth operation of in-store activations.

• Responsible for managing key accounts, maintaining long-term relationships with accounts and maximizing sales opportunities within clients.
• Obtained client brief for new project and follow through closely to ensure smooth operation for project activation.
• Devised customized methodology for individual project activation.
• Ensured timely submission of reports by Client Service Manager.
• Operated as the lead point of contact for any and all matters specific to clients.
• Managed and address clients’ concern regarding project activation.
• Interacted and coordinate with sales team and members in other departments working on the same account.
• Responsible for developing a portfolio of special project accounts through new business development.
• Also in charge of looking for bring opportunities and for managing the full negotiation and close process with clients from start through to finish.
• Expanded additional sales by 30% through special projects.

• Supervision of promoters – Evaluation of promoters to improve on the quality and performances of new and current promoters.
• Meeting and liaising with potential clients to work on new projects; sourcing of supplies for clients and providing promoters.
• Project management – Understanding clients’ job requests, execution of the project, handling of in-store promoters, rectification of logistic matters, maintaining contact with clients and promoters, taking sales reports.
• People management – Weekly visits to in-store promoters, ensuring smooth operation during their work hours, engagement with promoters in providing feedback between both promoters and clients.
• Canvassing of new promoters in outlets for upcoming projects.
• Time management – Vetting and handing of reports along with qualitative comments over to clients’ within the given time frame.

• Assisted the Events Director in the development and delivery of event projects from proposal right up to delivery • Delivery events in timely fashion within a set budget, with the mission to exceed expectations.
• Setting, communicating and maintaining timelines and priorities on multiple projects concurrently • Managed vendor relationship in terms of both monetary budget and quality • Ensured all activities follow the working processes of internal teams/clients/vendors • Travelling to onsite execution for set up and actual event support.
• Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.

• Achieved sales targets, especially during peak periods.
• People management – Interaction with customers, walk-ins and inquiries.
• Well-trained in product knowledge – Introducing and promoting of latest and current models of mobile handsets to customers.
• Familiar with quick counter-service operations and attending to customers enquiries.

• Attended to walk-in customers, phone, and email enquiries.
• Responsible for showing and guiding customers around the miniature golf course compound, clarifying any doubts.
• In-charge of demonstrating how each different model and games are being played.
• Rendered help and support in the technical aspects of the golf models.
• Liaised with the Events Team to assist in birthday parties and corporate events/family days when needed.
• In-charged of the preparation of party materials and decorations.
• Handled daily sales receipts, stock-takes, cashier duties and preparation of cash deposits with great care and diligence.

• Achieved sales targets, especially during peak periods.
• Interaction with customers on floor, walk-ins and inquiries.
• Introducing and promoting of latest and current models of mobile handsets to customers.
• Attending to customers enquiries over the counter.
• Received complimentary letter from satisfied customers.

• In-charged of the store operations.
• Responsible for planning of staff’s working schedule and assignments.
• Managed inquiries from customers and interacted with walk-ins.

• Handled sales transactions.
• Managed inquiries from customers and interacted with walk-ins.
• Received and stored incoming supplies from the store and informed shop manager of stock needs and shortages.