Junaidah Sulaiman
Summary
Compassionate and self-motivated professional with extensive experience at Tan Tock Seng Hospital, adept at monitoring patient health and ensuring high standards of care. Proven ability to build strong relationships with clients while maintaining healthcare ethics and utilizing PPE effectively. Committed to delivering exceptional service and enhancing patient satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr Care Associate Assistant
Tan Tock Seng Hospital
Singapore
06.2021 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client health issues and responded effectively.
- Monitored and assisted residents through individual service plans.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Cashier
Zouk Pte Ltd
Singapore
03.2016 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Associate Cum Cashier
Lovisa Spore Pte Ltd
Singapore
06.2011 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Waitress Cum Cashier
Quebec Leisure Pte Ltd
Singapore
09.2002 - 10.2010
Education
N Level -
Chong Boon Sec School
Ang Mo Kio01.1999
PSLE -
Townsville Primary School
Ang Mo Kio01.1995
Skills
- Self-motivation and initiative
- Compassionate care
- Healthcare ethics
- Respectful and compassionate
- Patient care
- PPE usage
- Elderly care
Certification
- Diploma in photography, bridal, fashion makeup & hairstyling
- Peripheral venepuncture for upper limbs (Phlebotomy course)
Timeline
Sr Care Associate Assistant
Tan Tock Seng Hospital
06.2021 - Current
Cashier
Zouk Pte Ltd
03.2016 - 10.2019
Sales Associate Cum Cashier
Lovisa Spore Pte Ltd
06.2011 - 11.2015
Waitress Cum Cashier
Quebec Leisure Pte Ltd
09.2002 - 10.2010
N Level -
Chong Boon Sec School
PSLE -
Townsville Primary School