Julian Chan
Singapore
Summary
A strategic operations executive with over 10 years of experience in optimizing business procedures and driving growth. Identifying workflow bottlenecks and implementing scalable SOPs that reduce extra overhead costs. A dedicated worker, team player and empathetic worker. Maximize efficiency through precise decision making. Possesses excellent customer service and communication skills horned from day one of entering the workforce.
Overview
14
14
years of professional experience
Work History
Assistant Operations Manager
Evo Amusement - Samuel&Co
01.2022 - Current
- Strategic Field and Asset Management
- -Spearheading nationwide field operations and maintenance of high value gaming assets, specifically overseeing the functionality and uptime of premium Pokemon gaming machines
- -Manage end-to-end logistics for new outlet launches and major annual events, ensuring seamless execution and brand consistency
- -Execute technical troubleshooting and mechanical repairs while upholding rigorous cleanliness and presentation standards across all locations. Financial and administrative Oversight
- -Maintain high levels of fiscal accountability by managing staff and reconciling weekly revenue exceeding $100,000
- -Direct essential company documentation, administrative collections, and regulatory compliance for the organisation
Sales/Purchasing & Operations Manager
Jie Heng Motoring
01.2018 - 01.2022
- Automotive Lifecycle Management
- -Directed the end-to-end automotive lifecycle for a pre-owned car dealership, managing everything from initial trade-ins and vehicle resales to final delivery
- -Oversaw daily fleet operations ensuring all vehicles met quality standards and were ready for showroom floor
- -Process all paperworks from buying in to sales, including loans and insurance -Prepare and curate all repair works to all vehicles in showroom.
Operations Manager
Origenes Pte Ltd
02.2015 - 01.2018
- Operational Leadership
- -Managed end-to-end operations for a flagship outdoor product start up, balancing administrative oversight with storefront excellence Team Management
- Supply chain and Sales
- -Oversaw inventory purchasing and supplier negotiations while developing wholesale distribution strategies to drive sales growth.
Operations Executive
Primer Unitglobe Singapore
01.2012 - 01.2015
- Supply chain and Category Management
- -Orchestrated end-to-end category management and operational strategy for a global retail distributor's subsidiary Wholesale and vendor relations
- -Negotiated wholesale purchases and maintained strategic vendor liaisons to optimize procurement activities.
- Retail strategy
- -Managed product allocations, space planning, and sales campaigns across multiple retail stores. Merchandising and branding -Ensured strict adherence to visual merchandising standards and participated in regional meetings to analyze market trends and brand development
Education
No Degree - Diploma in Retail Operations Management
SIRS
Paya Lebar06-2016
Skills
- Process improvement
- Operational planning
- Operations management
- Operational efficiency
Accomplishments
- Documented and resolved shortages of manpower which led to sufficient manpower and increased workflow
- Achieved high turnout during events through effectively helping with excellent customer service
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
- Collaborated with team of 20 in the development of Pokemon Ga Ole tounaments
- Assisted with revenues of above $100,000 income weekly
- Succesful business negotiations over tenure at Jie Heng Motoring
- Securing hire purchases and insurance premiums at satisfactory rates
- Managing and implify smooth workflow in showroom, including cleanliness and hygiene during pandemic period
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
References
Joanne, Head of Operations, +65 8484 7723, Evo Amusement/Samuel&Co
Table Tennis
Table Tennis player and Car enthusiast. Also a treasurer for the Farrer Table Tennis commitee
Timeline
Assistant Operations Manager
Evo Amusement - Samuel&Co
01.2022 - Current
Sales/Purchasing & Operations Manager
Jie Heng Motoring
01.2018 - 01.2022
Operations Manager
Origenes Pte Ltd
02.2015 - 01.2018
Operations Executive
Primer Unitglobe Singapore
01.2012 - 01.2015
No Degree - Diploma in Retail Operations Management
SIRS