Joyleen Pineda
Summary
I've worked in various customer service roles throughout my career,from cashier I've developed excellent communication and problem solving skills and I'm excited to bring these skills to a new role in a different industry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Caregivers
Abroad
05.2010 - Current
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
Counter/cashier
Jollibee Foods Corporations
09.2000 - 04.2010
- Increased customer satisfaction by providing efficient and accurate transactions at the counter.
- Enhanced store profitability with upselling techniques and promotional item recommendations.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
Education
BS Civil Engineering - Civil Engineering
Adamson University
Taft Manila04.2007
Skills
- Cultural Awareness
- Customer Relations
- Social Perceptiveness
- Clerical Support
- Research
- Teamwork and Collaboration
- Attention to Detail
- Active Listening
Certification
Crew trainer
Team leader
Timeline
Caregivers
Abroad
05.2010 - Current
Counter/cashier
Jollibee Foods Corporations
09.2000 - 04.2010
BS Civil Engineering - Civil Engineering
Adamson University
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