Hi, I’m
Joyce Anne Espiritu
Document Controller
Singapore
Summary
Adaptable Document Controller offering background in process improvements and document preparation. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
15
years of professional experience
Work History
SDK Consortium
Document Controller
12.2021 - Current
Job overview
- Carefully reviewed all documents and reports for completeness and accuracy.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Coordinated document exchange between clients, and MEP subcontractors.
- Transmitted documents, organized revisions and tracked changes.
Pitney Enterprise Pte Ltd
Document Controller Cum Admin
10.2020 - 12.2021
Job overview
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed new hire paperwork and documents.
R&R Express Services Pte Ltd
Billing Coordinator Cum Admin
11.2019 - 09.2020
Job overview
- Executed billing tasks and recorded information in company databases.
- Updated employee files with new details such as changes in address or salary levels.
- Set schedules for 10+ local staff by planning and designating shifts and hours to Retail Outlets.
Eagle Marine & Trading Pte Ltd
Junior Purchaser
05.2017 - 09.2018
Job overview
- Checked purchase requisitions for conformance to company policy and proper approvals.
- Processed requisitions and purchase orders for supplies and equipment.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Quisumbing Torres Law Firm
Billing Coordinator
05.2015 - 04.2017
Job overview
- Updated documentation, reports and spreadsheets with financial information.
- Organized accounts for financial audits and supported audit process.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Maintained records by imaging invoices, debits, and credits.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Input financial data and produced reports using SAP.
Ban Chuan Building Construction Pte Ltd
Document Controller Cum Admin
12.2012 - 02.2015
Job overview
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
24/7 Philippines
Telecommunications Account Specialist
09.2008 - 11.2012
Job overview
- Reviewed and solved account and billing discrepancies.
- Assessed accounts for payment status and reached out to customers.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Education
AMA Computer UniversityQuezon City, Philippines
Bachelor of Science from Nursing
05.2008
Skills
- Records Organization and Review
- Reporting Capabilities
- Document Organization
- Accounting Familiarity
- Invoicing Proficiency
- Human Resources Support
- Verbal and Written Communication
- Project Schedule Coordination
- Administrative Procedures
Languages
English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Timeline
Document Controller
SDK Consortium
12.2021 - Current
Document Controller Cum Admin
Pitney Enterprise Pte Ltd
10.2020 - 12.2021
Billing Coordinator Cum Admin
R&R Express Services Pte Ltd
11.2019 - 09.2020
Junior Purchaser
Eagle Marine & Trading Pte Ltd
05.2017 - 09.2018
Billing Coordinator
Quisumbing Torres Law Firm
05.2015 - 04.2017
Document Controller Cum Admin
Ban Chuan Building Construction Pte Ltd
12.2012 - 02.2015
Telecommunications Account Specialist
24/7 Philippines
09.2008 - 11.2012
AMA Computer University
Bachelor of Science from Nursing
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