Joyce Lim
Singapore
Summary
I have over 10 years of experience in sales and retail. I'm skilled in managing daily store operations, leading teams, and improving work processes. I can train and supervise staff, make sure everything runs smoothly, and help the team reach their targets. Besides sales, I also focus on making operations more efficient and solving problems quickly. I'm good at working with people and making sure customers are happy.
Overview
11
11
years of professional experience
Work History
OPERATION AREA MANAGER
DRY CUT PTE LTD BUGIS & SUNTEC & FAR EAST PLAZA
Singapore
08.2017 - 11.2025
- Conducted competitor price surveys, analyzed data, and proposed new promotional strategies to management.
- Assisted in identifying potential locations for new outlets and store expansions.
- Performed monthly stock audits, ensuring accurate inventory levels in alignment with the system.
- Regularly brainstormed and proposed innovative promotional ideas to management to drive sales.
- Managed monthly stock orders from the warehouse, ensuring sufficient stock availability.
- Provided hands-on support in retail stores during staffing shortages, assisting customers and ensuring smooth operations.
- Coordinated stock arrangements and displays for new store openings and closures.
- Ensured seamless store operations by arranging staff coverage during absences or emergencies.
SLIMMING CONSULTANT
BOTTOMSLIM
Singapore
11.2014 - 03.2015
- Client Consultation & Assessment
- Conduct consultations to understand client needs
- Assess body composition, diet, and fitness habits.
- Provide tailored slimming and wellness plans.
- Program Planning & Guidance
- Recommend diet, exercise, and treatment plans.
- Monitor progress and adjust plans as needed.
- Motivate and support clients for adherence.
- Treatment & Service Delivery
- Administer slimming treatments safely and effectively.
- Maintain hygiene and safety standards.
- Sales & Promotion
- Promote slimming products and programs.
- Achieve sales targets while maintaining client trust.
- Client Relationship Management
- Maintain client records and progress reports.
- Build long-term client relationships through follow-ups.
Education
Higher National Diploma - undefined
THE PINK ROOM INTERNATIONAL NAIL ACADEMY (PRINA)
Singapore01.2017
High school - undefined
SMJK POI LAM
Malaysia01.2007
Skills
STAFF MANAGEMENT
OPERATIONS MANAGEMENT
PROBLEM-SOLVING
TEAM LEADERSHIP & DEVELOPMENT
TEAM DEVELOPMENT
INTEGRITY AND HONESTY
GOALS AND PERFORMANCE
STAFF TRAINING
TIME MANAGEMENT
STAFF SCHEDULING
SALES EXPERTISE
EMPLOYEE MANAGEMENT
SALES MINDED
CUSTOMER SERVICE
LEADERSHIP SKILLS
LANGUAGES
CHINESE (MANDARIN)
ENGLISH
Timeline
OPERATION AREA MANAGER
DRY CUT PTE LTD BUGIS & SUNTEC & FAR EAST PLAZA
08.2017 - 11.2025
SLIMMING CONSULTANT
BOTTOMSLIM
11.2014 - 03.2015
Higher National Diploma - undefined
THE PINK ROOM INTERNATIONAL NAIL ACADEMY (PRINA)
High school - undefined
SMJK POI LAM