Joy Lunetta
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
OASIA RESORT SENTOSA
10.2022 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
VACCINATION ADMIN
RAFFLES HEALTHCARE
06.2021 - 11.2021
Education
No Degree - Accounting
ITE COLLEGE EAST
10 SIMEI AVE , 48604701.2026
Skills
- Sales Report Generation
- Front Desk Management
- Administrative Duties
- Calm and Professional Under Pressure
- Creative Solutions
- Client Rapport-Building
NETBALL
I used to play netball in secondary school and is still playing in school now. Totally passionate about the sport
Timeline
Customer Service Associate
OASIA RESORT SENTOSA
10.2022 - 11.2022
VACCINATION ADMIN
RAFFLES HEALTHCARE
06.2021 - 11.2021
No Degree - Accounting
ITE COLLEGE EAST
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