JOY L. PANGA
Community Care Associate
Singapore
Summary
A certified Healthcare Assistant position with a Healthcare Facility where excellent communication, patient care and clerical skills can be utilized to improve the quality of patient care. Professional health care provider with history of delivering compassionate and effective patient care. Skilled in administering daily living activities and ensuring patient comfort and safety. Known for strong team collaboration, adaptability, and achieving positive patient outcomes. Reliable and flexible in meeting changing needs.
Overview
29
29
years of professional experience
Work History
Community Care Associate
Ren Ci Hospital
05.2023 - Current
- Assist patients in Basic Activities of Daily Living including Personal Hygiene and transfers.
- Identify care needs of patients such as dietic needs and other areas related to well-being.
- Assist in serving pre-packed medication and apply prescribed topical medication.
- NGT Feeding and assist oral feeding patients who requires assistance.
- Collect specimen from stable patients for investigation.
- Deliver care to patient on tubes, catheters and restraints.
- Plan and conduct activities suitable for patients taking into consideration of their preferences and interests.
- Observe patient’s engagement during sessions and feedback on patients response and progress.
- Do basic documentation on patients vital signs and participation in various engagement activities.
Healthcare Assistant
Sunlove Nursing Home
01.2017 - 01.2023
- Monitoring Dementia patient’s conditions by taking temperature, pulse rate, respiratory rate and weight.
- Assist patients with daily living activities including personal grooming.
- Bathe immobile patients and help mobile patients into shower.
- Completed light housekeeping duties including changing bedding.
- Assist Oral feeding who require assistance and feed NGT Feeding patients
- Deliver care to patients with tubes, catheters and restraints.
- Perform capillary blood glucose monitoring.
- Collect body fluid samples from stable patients for investigation.
- Assist Nurses in resuscitative situations.
- Follow patients with Doctor’s appointment
Private Caregiver
West Coast
08.2013 - 01.2017
- Routinely completed Household Chores (Laundry, Cleaning & Shopping)
- Managed patient schedules including doctor’s visits.
- Followed patient care plans and observed patient’s behaviors
- Help patient’s complete therapy and exercise activities.
Nanny/Tutor
Batroun, Lebanon
06.2011 - 06.2013
- Reliable & dependable Nanny/Tutor of 2 children
Researcher - LAR
DOST – FNRI Taguig City
05.2008 - 03.2011
- Updating Nutritional Status of Filipino Children and other population groups re: Anthropometry, Dietary and Material Nutrition, Socio-Economic, Food Security, Health, Infant and young child feeding.
Call Center Agent (Customer Service)
Convergys Phil’s
12.2007 - 04.2008
- Provide a prompt, efficient and courteous service to callers.
Executive Secretary
Phil’s., Inc.
04.1997 - 05.2007
- Provide Secretarial, Clerical and Administrative Support.
- Read and analyze Incoming Memos, Submissions and Reports.
- Open, sort and distribute Incoming Correspondence including Faxes and Emails.
- CAP
Education
CPR Certificate
Ren Ci Learning Academy
Singapore08.2025
Community Care Associate Programme
Agency For Integrated Care
Singapore09.2023
ITE Skills Certificate - HealthCare (Home Care)
ITE College Central
Singapore12.2020
Certified First Aide and CPR -
SCDF
Singapore01.2015
Certified Nursing Aide - Nursing
FOWS Skills Training Program
Singapore11.2014
National Certificate II - Household Services
TESDA NCII
Philippines08.2011
Bachelor of Science in Business Administration - Banking Finance
Bukidnon State University
Malaybalay City, Bukidnon01.1997
Secondary - undefined
Kalilangan National High School
Kalilangan, Bukidnon01.1993
Primary - undefined
Kalilangan Central Elementary School
Kalilangan, Bukidnon01.1989
Skills
Documentation accuracy
Compassionate care
First aid proficiency
Healthcare ethics
Self-motivation and initiative
Medical terminology
Elderly care
First aid and safety
Patient care
Time management
Awards
Singapore Healthcare Quality Service Award
Timeline
Community Care Associate
Ren Ci Hospital
05.2023 - Current
Healthcare Assistant
Sunlove Nursing Home
01.2017 - 01.2023
Private Caregiver
West Coast
08.2013 - 01.2017
Nanny/Tutor
Batroun, Lebanon
06.2011 - 06.2013
Researcher - LAR
DOST – FNRI Taguig City
05.2008 - 03.2011
Call Center Agent (Customer Service)
Convergys Phil’s
12.2007 - 04.2008
Executive Secretary
Phil’s., Inc.
04.1997 - 05.2007
National Certificate II - Household Services
TESDA NCII
Bachelor of Science in Business Administration - Banking Finance
Bukidnon State University
Secondary - undefined
Kalilangan National High School
Primary - undefined
Kalilangan Central Elementary School
CPR Certificate
Ren Ci Learning Academy
Community Care Associate Programme
Agency For Integrated Care
ITE Skills Certificate - HealthCare (Home Care)
ITE College Central
Certified First Aide and CPR -
SCDF
Certified Nursing Aide - Nursing
FOWS Skills Training Program