Jovina Soh
Summary
Proactive and meticulous team player with over 7 years of experience in the service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Domino's Pizza
01.2022 - 01.2023
- Able to independently manage store and deal with incoming orders during rush period
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Baker (Intern)
HoneyPeach
08.2021 - 01.2022
- Produced over 15 customized orders on average each day
- Managed to mass produce bakes with team during festive periods
- Produced consistently high-quality baked goods for customers.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Operated and maintained bakery equipment, including ovens and mixers.
- Packaged finished products for sale.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared frostings and other toppings for cakes and pastries.
Crew Member
Milk & Honey Gelato
04.2016 - 12.2021
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
Supervisor of Operations
Healing Touch
02.2020 - 03.2021
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Kept high average of performance evaluations.
- Increased profit by streamlining operations.
Receptionist (Intern)
Capella Singapore
04.2019 - 09.2019
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Ran errands and provided general office support in a professional environment.
Education
Diploma in Events And Leisure Management
Temasek Polytechnic
2020
Singapore Sports School
2016
Skills
- Performance Tracking and Evaluations
- Quarterly Reviews
- Revenue Benchmarks
- Cash Handling Expertise
- Staff Development
- Hiring and Training
- Schedule Oversight
- Resource Allocation
- Inventory Management
Certification
WSQ Food Safety & Hygiene Certificate
Timeline
Manager
Domino's Pizza
01.2022 - 01.2023
Baker (Intern)
HoneyPeach
08.2021 - 01.2022
Supervisor of Operations
Healing Touch
02.2020 - 03.2021
Receptionist (Intern)
Capella Singapore
04.2019 - 09.2019
Crew Member
Milk & Honey Gelato
04.2016 - 12.2021
Diploma in Events And Leisure Management
Temasek Polytechnic
Singapore Sports School
Similar Profiles
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC