Jovan Poh
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Nike Factory Outlet
01.2023 - 06.2023
- Aid customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Warehouse Worker
J&T Express
10.2022 - 03.2023
- Loaded, unloaded, and moved packages to and from storage and production areas.
- Maintained clean workspaces and helped tidy up warehouse
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Education
Polytechnic Diploma - Business Processes And Systems Engineering
Temasek Polytechnic
Singapore05-2026
High School Diploma -
Meridian Secondary School
Singapore, Null, Singapore02-2023
Skills
- Work great in teams
- Stock management
- Goal oriented
- Sales expertise
- Problem Solving
- Adept at using Microsoft
Timeline
Sales Assistant
Nike Factory Outlet
01.2023 - 06.2023
Warehouse Worker
J&T Express
10.2022 - 03.2023
Polytechnic Diploma - Business Processes And Systems Engineering
Temasek Polytechnic
High School Diploma -
Meridian Secondary School
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