Jovan Pang
Summary
Driven Retail Associate with a proven track record at UNIQLO (SINGAPORE) PTE.LTD., excelling in customer satisfaction and sales promotion. Demonstrates exceptional teamwork, collaboration, and a positive demeanor, alongside proficiency in POS systems. Fluent in English and Chinese, adept at fostering engaging customer experiences and maintaining high standards of service.
Overview
2
2
years of professional experience
Work History
Retail Associate
UNIQLO (SINGAPORE) PTE.LTD.
10.2024 - Current
- Have passion to achieve the highest level of customer satisfaction by providing customer service on both the sales floor and backroom.
- Work with colleagues to have relevant product knowledge to meet customers' needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
Retail Associate
NTUC Fairprice
12.2022 - 02.2023
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Opened, shelved and merchandised products in visually appealing and organized displays for optimal sales promotions.
Education
Diploma - Facilities Management
Singapore Polytechnic
500 Dover Rd, Singapore 139651GCE O-Level -
Punggol Secondary School
51 Edgefield Plains, Singapore 82887001.2023
Skills
- Reliability
- Sales Promotion
- Teamwork and Collaboration
- Customer Service
- POS System Operation
- Fluent in English and Chinese
- Positive and engaging demeanor
Timeline
Retail Associate
UNIQLO (SINGAPORE) PTE.LTD.
10.2024 - Current
Retail Associate
NTUC Fairprice
12.2022 - 02.2023
GCE O-Level -
Punggol Secondary School
Diploma - Facilities Management
Singapore Polytechnic
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