Summary
Overview
Work History
Education
Skills
Timeline
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Jovan Ku

Unemployed

Summary

Dynamic and adaptable intern with hands-on experience at Carrier Transicold, enhancing technical skills in equipment repair. Proven ability to collaborate effectively in team settings, contributing to problem-solving and process improvement. Recognized for attention to detail and a goal-oriented mindset, driving successful project outcomes.

Overview

9
9
years of professional experience

Work History

Part Time Cashier

Lotte Duty Free
01.2025 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Able to understand and help customer with their needs despite various language barriers.

Restaurant Waiter

The Garage – Bee's Knees and Il Giardino
07.2024 - 09.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Intern

Carrier Transicold
06.2022 - 12.2022
  • Gained hands-on experience repairing and understanding of carrier transicold equipment such as transportation increasing proficiency and expanding technical skill set.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Intern

Tru Marine
06.2018 - 12.2018
  • Gained hands-on experience in various hardware and equipment (sand blasting machine and welding) , increasing proficiency and expanding technical skill set.
  • Explored new technologies and approaches to streamline processes.

Intern

SBS Transit
07.2016 - 11.2016
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Education

Polytechnic Diploma - Engineering Systems And Management

Republic Polytechnic
9 Woodlands Ave 9, Singapore 738964
04.2001 -

HIGHER Nitec Diploma - Marine Engineering

ITE COLLEGE CENTRAL
04.2001 -

Nitec Diploma - Heavy Vehicle Engineering

ITE COLLEGE WEST
1 Choa Chu Kang Grove, Singapore 688236
04.2001 -

Skills

Teamwork and collaboration

Quick learner

Fast learner

Team collaboration

Adaptability and flexibility

Interpersonal and social skills

Goal-oriented mindset

Attention to detail

Timeline

Part Time Cashier

Lotte Duty Free
01.2025 - Current

Restaurant Waiter

The Garage – Bee's Knees and Il Giardino
07.2024 - 09.2024

Intern

Carrier Transicold
06.2022 - 12.2022

Intern

Tru Marine
06.2018 - 12.2018

Intern

SBS Transit
07.2016 - 11.2016

Polytechnic Diploma - Engineering Systems And Management

Republic Polytechnic
04.2001 -

HIGHER Nitec Diploma - Marine Engineering

ITE COLLEGE CENTRAL
04.2001 -

Nitec Diploma - Heavy Vehicle Engineering

ITE COLLEGE WEST
04.2001 -

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Jovan KuUnemployed