Josna Jose
Singapore
Summary
As a Customer Service Representative, I deliver exceptional service by welcoming visitors and clients with professionalism and courtesy, upholding the restaurant's image and standards. I prioritize tasks effectively, work independently with confidence, and support colleagues with flexibility. Key strengths include adaptability, attention to detail, efficient organization, and composure under pressure.
Overview
7
7
years of professional experience
Work History
Service staff and Bartender
Al Capone's Kallang pvt. Ltd
09.2023 - Current
- Service Staff & Bartender
- Al Capone's Kallang Pte. Ltd, Singapore
- September 21, 2023 - Present (Initially internship till March 20, 2024, and currently employed)
- - Provided exceptional service as a service staff and bartender
- - Utilized skills and experience to ensure high-quality customer experiences
- - Successfully transitioned from internship to full-time employment
Receptionist
Darmagiri St.Joseph hospital Agastyamuzhi
02.2020 - 11.2022
- Worked as a Receptionist at Darmagiri St.Joseph hospital Agastyamuzhi, Mukkam from 1st February 2020 to 5th November 2022.
Accountant
Mary Matha high School and Jr. College
06.2018 - 04.2019
- Worked as a Accountant at Mary Matha hight School and Jr. College at Maharashtra in India from June 2018 to April 2019.
Education
Master's Degree - Commerce
Indra Gandhi National Open University (IGNOU)
Kerala, India06.2024
PDIFAS (Professional diploma) - Foreign Accounting and SAP
India
Diploma - Hospitality Management
Bhrimingham Academy
Bugis07.2024
Bcom - undefined
Calicut university
01.2018
Kerala Board Of Higher Secondary - undefined
01.2015
SSLC - undefined
St John's H S Nellipoyil
01.2013
Skills
- Accounting Packages- Tally ERP9
- Peachtree
- Quick books
- Proficient in Microsoft office, financial planning, and analytical skills
- Answer phone calls promptly, maintain accurate records, report defects, and following company procedures
- Knowledge of POS systems, Attention to detail Upselling technique, Team collaboration, Fast-paced environment adaptability
Languages Known
English
Malayalam
Tamil
Hindi
EXTRACURRICULAR ACTIVITIES
Leadership roles
Art and music
volunteer works
Cultural clubs
Timeline
Service staff and Bartender
Al Capone's Kallang pvt. Ltd
09.2023 - Current
Receptionist
Darmagiri St.Joseph hospital Agastyamuzhi
02.2020 - 11.2022
Accountant
Mary Matha high School and Jr. College
06.2018 - 04.2019
PDIFAS (Professional diploma) - Foreign Accounting and SAP
India
Diploma - Hospitality Management
Bhrimingham Academy
Bcom - undefined
Calicut university
Kerala Board Of Higher Secondary - undefined
SSLC - undefined
St John's H S Nellipoyil
Master's Degree - Commerce
Indra Gandhi National Open University (IGNOU)
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