Josiah Sim

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Devised marketing plans using digital strategies, print advertising and word of mouth tactics.
• Analyzed market trends and competitive landscape to understand opportunities and potential value.
• Supported marketing teams, creating, deploying and optimizing campaigns for clients.
• Created innovative strategies to drive customer engagement.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

• Awarded Best Rookie 2014

• Led programs such as worship, study, fellowship and service opportunities.
• Coordinated and spearheaded programs to increase church members' service throughout community.
• Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
• Officiated special services such as weddings, funerals, baptisms and nursing home services.
• Provided spiritual care through visitation, counseling and prayer.
• Led renovation and expansion project, successfully renovating or remodeling existing sanctuary, multipurpose facility and restroom facilities and classrooms.

• Sorted and organized files, spreadsheets and reports.
• Analyzed problems, identified solutions and made decisions.
• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Answered incoming telephone calls, took down messages and provided information.
• Delivered clerical support by handling range of routine and special requirements.
• Developed business, financial and analytical skills needed for career.

• Displayed absolute discretion at handling confidential information.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained appropriate filing of personal and professional documentation.
• Arranged domestic and international travel plans and itineraries.
• Coordinated and planned vacations for family.
• Transported children to and from school, activities and appointments.
• Picked up and dropped off clients at airport.

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