Overview
Work History
Education
Languages
Certification
Timeline
Generic

Joshua Raphael Kuan Hong Tan

Overview

22
22
years of professional experience
1
1
Certification

Work History

Operations Manager

COSEM
11.2022 - Current

In-House Clinical Auditor:

In charged of leading a team of clinical auditors in the management the monthly SCDF Clinical Audit.

Point of Contact for any clinical or service quality lapses:

In charged of conducting clinical audits & investigations and to follow up with an audit report for submission to SCDF.

Paramedic Manpower:

In charged of the manning of daily EMS operations.

Training:

- In charged of the planning and scheduling of trainings for paramedics, EMTs & EMTDs.

- In charged of the planning and scheduling of certification tests.

- In charged of the training of EMTs & EMTDs.

- Incharged of the Induction Programme.

- In charged of the planning and execution of in-house Continuous Medical Education (CME).

Point of Contact:

For SCDF related matters:

- Manages ambulance off run justifications

- Filing of appeals

- Filing of requests

- General correspondence with SCDF

Emergency Medical Service OIC (Paya Lebar FS)

Singapore Civil Defence Force
03.2022 - 10.2022

Core Duty:


In charged of the planning and management of the daily operational requirements, of the Emergency Medical Service.


Oversees:


- Training - Planning and execution of training plans for EMT NSFs, EMT Drivers, FRS EMTs and Level 3 & 4 Paramedics.

- Paramedic Trainee Mentor, providing professional guidance to paramedic trainees.

- Cardiac Arrest Management Hot-Debrief, conduct post incident management debriefs with EMS crew.

- Manpower - Oversee the planning of the monthly rostering of Paramedics, EMT Drivers & EMT NSFs.

- Private Ambulance Operator Liaison Officer:

Management of PAO matters, Point of Contact for PAO.

- HPCPR Trainer, tasked to conduct HPCPR trainings.

- Manual Defibrillation Trainer, tasked to conduct manual defibrillation training to Level 4 paramedics.


Force Appointments:

- Paracounselor (with Applied Suicide Intervention Skills Training), trained to manage personnel who are referred for counseling. To provide "Psychological First Aid" and to assess need to escalate personnel for professional attention.

- Ad-Hoc Career Counsellor

- SCDF EMS OMNII Project Team Member

Emergency Medical Service 2IC (Jurong FS)

Singapore Civil Defence Force
11.2020 - 03.2022

Core Duty:


Deputy to Jurong FS EMS OIC. Assist in the planning and management of the daily operational needs, of the Emergency Medical Service.


COVID-19 Management

EMS overall in charged of the management of the COVID-19 Pandemic matters:

- Contingency Plans

- Tracking of COVID-19 related cases within Jurong FS.

- Execution of Plans, Standard Operating Procedures, Directives & Policies

- Ensuring compliance with National Pandemic Management Guidelines


Other Roles:


- Training: Oversee the planning and execution of training plans for EMT NSFs, EMT Drivers, FRS EMTs and Level 3 & 4 Paramedics.

- Paramedic Trainee Mentor, providing professional guidance to paramedic trainees.

- Cardiac Arrest Management Hot-Debrief, conduct post incident management debriefs with EMS crew.

- Rostering: Oversee the planning of the monthly rostering of Paramedics, EMT Drivers & EMT NSFs

- Private Ambulance Operator Liaison Officer:

Management of PAO matters, Point of Contact for PAO.


Division Appointments

- HPCPR Trainer, tasked to conduct HPCPR trainings.

- Manual Defibrillation Trainer, tasked to conduct manual defibrillation training to Level 4 paramedics.

- Ad-Hoc Division Paramedic Trainer, tasked to conduct trainings for all EMS personnel within 4th SCDF Division, on an ad-hoc basis.


Force Appointments

- Paracounselor (with Applied Suicide Intervention Skills Training), trained to manage personnel who are referred for counseling. To provide "Psychological First Aid" and to assess need to escalate personnel for professional attention.

- Ad-Hoc Career Counsellor

- SCDF EMS OMNII Project Team Member


Paramedic Specialist

Singapore Civil Defence Force
07.2003 - 10.2020


Paya Lebar FS

Primary Role:

- Trainee


Central FS

Primary Role:

- Level 3 Paramedic

Secondary Role:

- Logistics IC, in charged of the management and the serviceability of operational medical equipments.


Seng Kang FS

Primary Role:

- Level 3 Paramedic

Secondary Role:

- Admin IC, in charged of administrative matters pertaining to the station's Emergency Medical Service.


Marina Bay FS

Primary Role:

- Level 3 Paramedic

Secondary Roles:

- Medic NSF Roster IC, in charged of the planning of the monthly rostering of EMT NSFs.

- Rota IC, overall in charged of Marina Bay Fire Station EMS Rota 3.


Changi FS

Primary Role:

- Level 3 Paramedic

Secondary Role:

- 2IC, deputy to Changi FS EMS OIC. Assist in the planning and management of the daily operational requirements, of the Emergency Medical Service.


Jurong FS

Primary Role:

- Level 4 Paramedic (TECC & Armed Adversary Trained)

Secondary Roles:

- Jurong FS Station EMS Audit IC, in charged of conducting weekly internal station audit.

- Auditor, for all Refuse Conveyance Cases.

- Training IC, in charged of the planning and execution of training plans for EMT NSFs, EMT Drivers, FRS EMTs & Level 3 & 4 Paramedics. Conduct refresher trainings for EMT NSFs, EMT Drivers, FRS EMTs & Level 3 & 4 Paramedics.

- Cardiac Arrest Management Hot-Debrief IC, in charged of conducting post incident management debriefs with EMS crew.

- Paramedic Trainee Mentor, in charged of providing professional guidance to paramedic trainees.

- EMT Driver Roster IC, in charged of the planning of the monthly rostering of EMT Drivers.

- Medical Store OIC, in charged of overseeing the management of the dispensable medical supplies store.

- Rota IC, overall in-charged of Jurong FS EMS Rota 4.

Division Appointments

- HPCPR Trainer, tasked to conduct HPCPR trainings.

- Manual Defibrillation Trainer, tasked to conduct manual defibrillation training to Level 4 paramedics.

- Ad-Hoc Division Paramedic Trainer, tasked to conduct trainings for all EMS personnel within 4th SCDF Division, on an ad-hoc basis.

Force Appointments

- Paracounselor (with Applied Suicide Intervention Skills Training), trained to manage personnel who are referred for counseling. To provide "Psychological First Aid" and to assess need to escalate personnel for professional attention.

- Ad-Hoc Career Counsellor

- SCDF EMS OMNII Project Team Member



Medic (NSF, Central FS)

Singapore Civil Defence Force
09.2002 - 06.2003

Primary Role


Provide assistance to the Paramedics in the daily EMS operations.


Assist in the care and management of patients, in accordance to clinical protocols.


Ensure operation readiness of the ambulance by:

- Ensuring serviceability of all medical equipments.

- Ensuring there are sufficient dispensable medical supplies in the ambulance.

- Any ad-hoc administrative duties.



Education

Advanced Diploma in Mass Communications - Mass Communications

Management Development Institute of Singapore
Singapore
10.2002

Diploma in Mass Communications - Mass Communications

Management Development Institute of Singapore
Singapore
11.2001

Languages

English
Bilingual or Proficient (C2)
Mandarin
Intermediate (B1)
Malay
Beginner (A1)

Certification

  • Paramedic Level 3 & Level 4
  • BCLS - Basic Cardiac Life Support
  • ACLS - Advance Cardiac Life Support
  • PHTLS - Prehospital Trauma Life Support
  • PPLS - Pre-Hospital Paediatric Life Support
  • Paracounseling Training
  • ASIST - Applied Suicide Intervention Skill Training
  • SCDF Deputy Rota Commander Course

Timeline

Operations Manager

COSEM
11.2022 - Current

Emergency Medical Service OIC (Paya Lebar FS)

Singapore Civil Defence Force
03.2022 - 10.2022

Emergency Medical Service 2IC (Jurong FS)

Singapore Civil Defence Force
11.2020 - 03.2022

Paramedic Specialist

Singapore Civil Defence Force
07.2003 - 10.2020

Medic (NSF, Central FS)

Singapore Civil Defence Force
09.2002 - 06.2003

Advanced Diploma in Mass Communications - Mass Communications

Management Development Institute of Singapore

Diploma in Mass Communications - Mass Communications

Management Development Institute of Singapore
  • Paramedic Level 3 & Level 4
  • BCLS - Basic Cardiac Life Support
  • ACLS - Advance Cardiac Life Support
  • PHTLS - Prehospital Trauma Life Support
  • PPLS - Pre-Hospital Paediatric Life Support
  • Paracounseling Training
  • ASIST - Applied Suicide Intervention Skill Training
  • SCDF Deputy Rota Commander Course
Joshua Raphael Kuan Hong Tan