Joshua Lim
Summary
Hardworking restaurant manager with several years managing a high-traffic establishment that generates over a million in annual revenue. Comfortable taking responsibility for everything from back of the house operations to front of the house performance. Knows the effort and dedication needed to run a restaurant and is willing to put in the time needed to learn at all levels.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Sala Thai Restaurant Peoria
11.2020 - 12.2023
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control, generating over a million in revenue annually.
- Oversaw the recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Assisted with kitchen preparation during peak times as needed.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Identified areas of improvement in restaurant operations, staff training, menu development, pricing, and inventory management.
- Created budgets for food costs, staffing needs, and overhead expenses.
- Managed payroll activities including processing time sheets and tracking employee hours worked.
Restaurant Server
Sala Thai Restaurant Peoria
04.2020 - 10.2020
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Assisted other servers as needed during peak hours or special events.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Processed payments from customers using cash registers or POS systems.
- Sliced, diced, chopped, mixed, and prepared food ingredients for use in cooking.
- Prepared and cooked meals according to restaurant recipes and standards.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Ensured that all menu items were prepared in a timely manner according to customer orders.
- Inspected food preparation areas to ensure safe and sanitary working conditions.
Aircraft Maintenance Engineer
Republic of Singapore Air Force
06.2012 - 01.2020
- Performed routine maintenance on aircraft components such as engines, landing gear, and hydraulic systems.
- Conducted preventive maintenance inspections to ensure compliance with manufacturer specifications.
- Scheduled, supervised and monitored assigned personnel in all aspects of aircraft maintenance activities.
- Inspected completed work for compliance with applicable regulations, standards and procedures.
- Provided guidance and direction to junior engineers in the diagnosis, repair and maintenance of various aircraft components.
- Reported issues, malfunctions, unusual wear, or damage to appropriate personnel.
- Managed repair logs, documenting preventive and corrective aircraft maintenance activities.
- Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
- Reviewed work orders and discussed with supervisors.
- Supervised and completed flight line foreign object prevention walks.
Education
Vocational Degree - Aerospace Engineering
ITE College Central Yishun
Singapore12-2011
High School Diploma -
Geylang Methodist Secondary School
Singapore12-2008
Skills
- Knowledge to start a restaurant business
- Applying various licenses and permits for restaurant operations
- Possess technical knowledge of Basic restaurant maintenance
- Experience in all positions in a full service restaurant
- Customer Engagement
- Staff Management
- Operations Management
- Schedule Coordination
- Full service restaurant background
- Generating Profit and Loss statements
Languages
English
First Language
Chinese (Mandarin)
Intermediate (B1)
B1
Accomplishments
- Private Pilot with instrument ratings
- Flight Line Supervisor
Timeline
Restaurant Manager
Sala Thai Restaurant Peoria
11.2020 - 12.2023
Restaurant Server
Sala Thai Restaurant Peoria
04.2020 - 10.2020
Aircraft Maintenance Engineer
Republic of Singapore Air Force
06.2012 - 01.2020
Vocational Degree - Aerospace Engineering
ITE College Central Yishun
High School Diploma -
Geylang Methodist Secondary School
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