Summary
Overview
Work History
Education
Skills
Music
Racing & Vehicular Engineering
Timeline
Bartender

Joshua Jeyaram

Bartender

Summary

Dynamic Head Bartender with a proven track record at Lavi Tapas, excelling in customer service and staff training. Expert in mixology and alcohol safety, I crafted seasonal cocktails that enhanced guest satisfaction and loyalty. Recognized for optimizing warm & friendly customer service, a deep spirit and cocktail knowledge & a well spoken character.

Overview

4
4
years of professional experience

Work History

Head Bartender

Lavi Tapas
12.2024 - 05.2025
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Senior Bart

Bar Madame
05.2024 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted management in creating promotional materials for upcoming events or specials.
  • Supported special events coordination, providing customized beverage options tailored to client preferences.
  • Optimized workflow efficiency by effectively delegating tasks among team members.
  • Collaborated with kitchen staff to create pairings for the regular & special menus.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Muddy Murphy's
08.2023 - 05.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Oche SIngapore
11.2022 - 10.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Assisted with inventorying beverage stock and bar supplies.

Bartender

Mogambo
03.2022 - 09.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Server

Tango's Holland Village
10.2021 - 03.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Barista

Hoshino Coffee
02.2021 - 08.2021
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

Associate of Science - Engineering

Republic Polytechnic
9 Woodlands Ave 9 738964
04.2001 -

High School Diploma -

ABA International School Muscat
Muscat, Oman
04.2001 -

Skills

Attentive service

Music

I have played the guitar since I was a kid and got into the piano later on, I have always been an avid music lover and love to discuss, socialize and engage in music oriented events.

Racing & Vehicular Engineering

I have always had a passion for racing and engineering, starting from a young age with my high exposure to cars. Having that been said I spent a lot of my free time researching cars and watching and attending motorsport events, primarily formula 1 races. It has quite simply been one of my lifelong loves and something I don't think I will ever give up. Through studying engineering I was able to fully utilize my prior knowledge and apply that to my passion for vehicular engineering using the studious knowledge I had acquired. 



Timeline

Head Bartender

Lavi Tapas
12.2024 - 05.2025

Senior Bart

Bar Madame
05.2024 - 11.2024

Bartender

Muddy Murphy's
08.2023 - 05.2024

Bartender

Oche SIngapore
11.2022 - 10.2023

Bartender

Mogambo
03.2022 - 09.2022

Server

Tango's Holland Village
10.2021 - 03.2022

Barista

Hoshino Coffee
02.2021 - 08.2021

Associate of Science - Engineering

Republic Polytechnic
04.2001 -

High School Diploma -

ABA International School Muscat
04.2001 -

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Joshua JeyaramBartender