Josh Koh

Key Responsibilities:

1. Assisting in Project Planning: Helping to define project scope, objectives, and timelines.

2. Research and Data Collection: Gathering necessary information to support project goals.

3. Administrative Support: Handling documentation, preparing reports, and updating project plans.

4. Monitoring Progress: Tracking tasks, timelines, and deliverables to ensure the project is on schedule.

5. Communication: Coordinating between team members, attending meetings, and helping with client or stakeholder communication.

6. Problem-Solving: Identifying issues and working with the team to propose solutions.

7. Learning and Development: Participating in project-related training and development opportunities to build relevant skills.

Key Responsibilities:

1. Student Enrollment and Registration:

• Handling inquiries from potential students and parents.

• Managing the registration process, including collecting student details, processing forms, and updating databases.

• Assisting with placement tests and class assignments.

2. Scheduling and Coordination:

• Creating and managing the class schedules for both students and tutors.

• Ensuring that timetables are accurate and that resources (classrooms, study materials) are available.

• Informing students and parents of any schedule changes or updates.

3. Record Keeping and Documentation:

• Maintaining up-to-date records on student attendance, progress reports, and fees.

• Handling confidential student information and maintaining data security.

• Filing and organizing documents related to students, staff, and the center’s operations.

4. Communication:

• Serving as the first point of contact for students, parents, and tutors.

• Answering phone calls, responding to emails, and managing inquiries about courses, fees, and schedules.

• Sending reminders or notifications regarding upcoming classes, payments, or special events.

5. Financial Administration:

• Managing tuition fee payments, issuing receipts, and tracking unpaid balances.

• Preparing financial reports related to the center’s income and expenses.

6. Facilities Management:

• Ensuring classrooms, study spaces, and facilities are well-maintained and equipped with necessary materials.

8. Support to Tutors and Staff:

• Assisting tutors with lesson preparation and material organization.

9. Customer Service:

• Addressing any concerns or complaints from students and parents in a professional manner.

• Providing guidance to students on course selection, class timings, and other administrative matters.