Josh Garnell

Various Companies

2003.01 - Current

Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Achieved personal sales goals by upselling products to meet individual needs.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Scheduled employees to maintain adequate coverage during business hours.
Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Managed cash flow, business transactions, banking, and accounting processes.
Oversaw salon employee performance, facility cleanliness, and sales.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Face many different types of customers over the years. Some with special needs. Some with mental condition.

Summary