JOSEPH WONG ZHOU HIAN

• Managing operations by doing strategic route planning according to the schedule of the day and simultaneously ensuring resources are optimised and high efficiencies are achieved.

• Manage local supply chain team in the creation, implementation and delivery of functional strategy, initiatives and budgeted targets.

• Develop strong relationships and KPI measurements with clients and ensuring targets are achieved and maintained.

• Independently develops solutions for a project, including managing complex issues, by applying in-depth supply chain and industry knowledge.

• Support and implement continuous improvement initiatives to enhance the quality and efficiencies of workflows and processes.

• Leads cross-functional project teams by providing mentoring and guidances.

• Manage monthly billing and settlement from clients; as well as to employees and providers.

• Trouble-shooting and running diagnostic reports to identify source of problem/damage.

• Providing solutions and assisting in the reparation and servicing of faulty laptops

• Assisting mentors with various task such as workshop planning and on-site visit for technical issues.