Josephine Tong Jia Ling

· Provide excellent customer service by delivering food in a timely, cordial manner

· Ensure timely and accurate delivery in good condition

· Communicate any issues or delays and resolve problems efficiently

· Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect

• Daily coordination to provide a smooth process during operation
• Inclusive of dispensing medications, replenish low stocks and purchase of urgent stocks
• Inventory management; oversee the constant flow of stocks in and out
• Control inventory by managing the stocks properly
• Create purchasing order list upon weekly stocks counting
• Liaise with suppliers to order and arrange with them for the delivery
• Keeping track of patient’s monthly medications and order consistently to prevent any forms of delay
• Responsible for coordinating details of events and ensure the events run smoothly
• Organized events such as opening of company outlet at new premises
• Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases
• Keeping track of the attendance and leave records of the employees
• Accounts using of MYOB to handle Accounts Payable job scopes

• Front desk receptionist for KiddiWinkie School-House
• Job scope inclusive of doing admin paperwork, handling calls-in daily, coordinating with school-bus drivers
• Assisting teacher in creating a fun and engaging educational/art program for children
• Job scope inclusive of prepping art crafts and creating new mockups for artworks

• Making bar drinks orders and restock the bar area
• Demonstrated ability to greet patrons, present menus, makes suggestions and reply questions
• Hands-on experience in taking orders and communicates to kitchen and bar staff

• Handle cash, credit cards, deposits, memberships
• Familiar with Pos RAPTOR system (Back Office)
• Created a friendly/positive impression at the checkouts
• Processed transactions quickly and efficiently
• Educated the customers about new schemes and promotional activities that can be beneficial for them

• Responsible for daily sales bank-in and generating sales reports
• Oversee inventory, ordering and quality control of food products
• Liaise with suppliers and maintain outlet stocks when necessary