Josephine Lee
Results-oriented Technology Leader With 15+ Years Of Experience In Regional Technology Digital Transformation
Shinagawa-Ku
Overview
21
21
years of professional experience
Work History
Vice President – Information Technology Auditor
Maybank Singapore
06.2025 - Current
- Develops and customizes audit programs and security audit checklists to assess the design and operating effectiveness of internal controls in mitigating IT risks
- Manages auditee interactions, including briefings, conducting audit fieldwork, management responses, and follow-up actions to ensure on-time and on-target execution of audit plans
Vice President, Technology Risk Mgmt & Governance
DBS Bank
12.2018 - 06.2025
- Led strategic initiatives to align process governance and change management with Monetary Association Singapore (MAS) and regional regulatory frameworks including Hong Kong, India, Taiwan, Indonesia and China countries.
- Directed System Development Life-cycle (SDLC) governance and automated code compliance processes, achieving 90%+ adoption and saving over 19K hours/year
- Established technology risk awareness programs, training 15K+ tech staff through live-webinars with tech ex-co and mandatory modules
- Spearheaded Active Assurance framework using enterprise Continuous Integration Continuous Development (CICD) pipeline data and metrics to measure code reliability and operational KPIs
Manager – Project Manager
Singtel
07.2015 - 08.2018
- Managed Business-to-Business (B2B) transformation and digital initiatives across Customer Relationship Management (CRM) in-house built platform and next-generation call center systems, improving productivity by 20%
- Launched BPM training modules coverage to Singtel Optus in Australia and led regional teams (China) in operational excellence programs
- Led $1M+ CRM integration projects, digital transformation projects and campaign systems with compliance to Personal Data and Privacy Act (PDPA) regulations
Pre-Sales Engineer / Account Manager
NEC Asia Pacific
08.2011 - 08.2013
- Secured $1M RFID tender with National Library Board Singapore
- Delivery of proof-of-concept for facial recognition and self-service library solutions
- Managed key public safety tenders and demonstrations for national-scale implementations
Credit Executive / Management Information System (MIS) Executive
Hong Leong Bank
03.2004 - 05.2006
- Led credit review and disbursement for regional branches
- Data analyst and dashboard monitoring for credit card department supporting sales, marketing and credit reporting
- Supported user acceptance testing (UAT) and data integrity for credit processing system enhancements
Education
Master of Science - Business Management
University College Dublin
Ireland06.2010
Bachelor of Science - Computer Science
Campbell University
USA06.2006
Skills
Project Management
Team Leadership
Strategic Planning
Coaching and Mentoring
Decision-making
Process Improvement
Risk Management
Critical Thinking
Business Development
Presentations
Complex Problem-solving
Change Management
People Engagement
Professional Highlights
- Proven track record in leading cross-functional teams and executing regulatory-compliant initiatives across financial services, telecom, and IT sectors.
- Skilled in DevSecOps, Agile, and stakeholder engagement at the enterprise scale.
- 10+ years of experience in Project Management and process improvement through strategy development, planning, and execution.
- Certification: Scrum Master, PRINCE2, Lean Six Sigma Green Belt, and ISO 9001:2015 Internal Auditor.
- Possesses a Computer Science Engineering Background, demonstrates exceptional presentation and communication capabilities, confidently engaging with C-Level stakeholders and regional cross-functional teams.
Additional Information - Language Fluencies
- English
- Malay
- Mandarin
- Cantonese
Personal Information
- Nationality: Malaysian
- Visa Status: Singapore Permanent Resident
- Visa Status: Japan Permanent Resident Spouse Visa
*Work Sponsorship NOT required to work in Singapore and Japan.
Accomplishments
- Award for Active Assurance dashboard - DBS Bank (2023)
- Award for Code Review - DBS Bank (2022)
- SPOT Award for Group Center of Excellent Summit – Singtel (2018)
- GOLD Award (Non-Sales) – Singtel (2015)
Timeline
Vice President – Information Technology Auditor
Maybank Singapore
06.2025 - Current
Vice President, Technology Risk Mgmt & Governance
DBS Bank
12.2018 - 06.2025
Manager – Project Manager
Singtel
07.2015 - 08.2018
Pre-Sales Engineer / Account Manager
NEC Asia Pacific
08.2011 - 08.2013
Credit Executive / Management Information System (MIS) Executive
Hong Leong Bank
03.2004 - 05.2006
Master of Science - Business Management
University College Dublin
Bachelor of Science - Computer Science
Campbell University
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