Joseph Tan
Summary
Accomplished Catering Supervisor with a proven track record at Ace Management Inc., enhancing client satisfaction and streamlining operations. Expert in staff management and client engagement, demonstrated through improved team productivity and exceptional service delivery. Skilled in hygiene practices and fostering positive relationships, significantly boosting customer satisfaction and operational efficiency. Highly communicative professional with the know-how to create exciting, fun, and enticing menus for various types of events. Confident Catering Director dedicated to recruiting highly capable teams that bring undeniable talent to the organization.
Overview
3
3
years of professional experience
Work History
Catering Supervisor
Ace Management Inc.
01.2024 - Current
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
Kitchen Crew Trainer
Shake Shack
07.2022 - 12.2023
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
- Boosted overall team morale by fostering a positive work atmosphere built on mutual respect and open communication channels.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
Education
High School Diploma -
Singapore Institute of Management
Singapore06.2022
Skills
- Written and verbal communication
- Scheduling Staff
- Hygiene practices
- Sanitation Standards
- Staff Management
- Client Engagement
- Decision-Making
- Relationship Building
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Elementary (A2)
Malay
Intermediate (B1)
Timeline
Catering Supervisor
Ace Management Inc.
01.2024 - Current
Kitchen Crew Trainer
Shake Shack
07.2022 - 12.2023
High School Diploma -
Singapore Institute of Management
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