Joseph Lee
Business Development/Key Account Manager
Singapore
Summary
A seasoned Senior Business Development and Key Account Manager with 20+ years in industrial products and facilities management, known for driving significant revenue growth. Expert in vendor sourcing, securing new business, and maintaining key client relationships. Successfully managed complex projects and offshore assets, ensuring efficiency and compliance. A dynamic leader with a strategic approach, delivering substantial sales increases and market expansion.
Professional in business development with focus on driving growth and building strategic partnerships. Extensive experience in identifying new market opportunities and implementing successful business strategies. Known for collaboration and adaptability in dynamic environments. Expertise in market analysis and relationship management.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Senior Business Development Manager
Unisafe Pte Ltd
01.2025 - Current
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
- Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Key Account Manager / Business Development Manager
Air Liquide Singapore Pte Ltd
01.2020 - 10.2024
- Company Overview: Air Liquide is a global leader in gases, technologies, and services for Industry and Health, present in 80 countries with approximately 67,000 employees.
- Vendor Management: Sourced new vendors/Contracts, generating approximately USD$1 - 2 million annually, and negotiated best pricing for approval.
- Business Development: Secured 20 - 30 new B2B / B2C customers annually in oil and gas, growing sales revenue from $3 to $5 mil over tender and contracts, helium supplies & gas dealership.
- Asset Installation and Maintenance: Maintain gas pipeline and tanks assets, coordinated repairs and periodical inspections and certifications, conduct auditing new and existing approved vendors.
- Client Relationship: Cold calling, developed and maintained strong relationships with key account customers, ensuring high customer satisfaction.
- Air Liquide is a global leader in gases, technologies, and services for Industry and Health, present in 80 countries with approximately 67,000 employees.
Business Development / Facility Manager
CFE Engineers Asia Pte Ltd
07.2014 - 12.2018
- Company Overview: CFE Engineers Asia Pte Ltd provides integrated maintenance solutions, engineering, project management, and facilities management services.
- CFE Engineers Asia Pte Ltd provides integrated maintenance solutions, engineering, project management, and facilities management services.
- Secured big account - New Sea Facilities contract with SJ for 10 years
- Compliance & Safety: Ensuring buildings meet health and safety standards and legal requirements, conducting daily inspections, and handling emergency issues with contingency planning.
- Maintenance & Upgrades: Scheduling maintenance tasks, coordinating with Facility Managing Agents, and projecting future equipment and infrastructure requirements.
- Vendor & Contract Management: Negotiating and managing contracts with vendors, submitting new vendor applications, and bidding for new tenders on facilities management projects.
- Customer Relations & Business Development: Maintaining relationships with key FM customers, developing business plans and sales strategies, and representing the organization at trade exhibitions.
Regional Key Account Manager
Leedenox Pte Ltd
01.2002 - 07.2014
- Company Overview: National Industrial Gases Pte Ltd is a leading industrial gases manufacturer and distributor in the region, under the umbrella of Japan Taiyo Nippon Sanso/Leeden Group.
- Customer & Account Management: Maintaining and servicing regional key accounts, coordinating and maintaining overseas accounts, and ensuring customer supply and maintenance.
- Sales & Business Development: Cold calling, arranging meetings for new business, and negotiating agreements and pricing.
- Team Leadership & Performance: Reviewing sales performance, motivating teams, and meeting annual sales KPIs.
- Supplier & Product Coordination: Liaising with suppliers, advising on product developments, and conducting product training for new staff.
- Regional Exposure: Attending and creating regional trade fair in Apec. Visiting booth for both vendor and customer, who is related in the oil & gas industries, maintaining and establish oversea customer relationship over these trade fairs.
- National Industrial Gases Pte Ltd is a leading industrial gases manufacturer and distributor in the region, under the umbrella of Japan Taiyo Nippon Sanso/Leeden Group.
Education
Bachelor of Arts (Honours) - Business
NORTHUMBRIA UNIVERSITY
01.2019 - 01.2020
Diploma - Facility Management
NGEE ANN POLYTECHNIC
01.2019 - 01.2020
Certificate - Fire Safety Manager
NGEE ANN POLYTECHNIC
01.2019 - 01.2020
Specialist Diploma - Hospitality & Resort Management
NANYANG POLYTECHNIC
01.2012 - 01.2013
Diploma - Engineering
NANYANG POLYTECHNIC
01.1997 - 01.2000
Skills
- Vendor Sourcing & Negotiation
- Business Development & Sales Growth
- Key Account Management
- Project & Asset Management
- Contract & Pricing Negotiation
- Client Relationship Management
- Strategic Planning & Execution
- Team Leadership & Motivation
Salary
SGD $6,900.00
Attributes
Cheerful, Positive, Enthusiastic, Calm, Outgoing, Gym, Cycling, Traveling, Social volunteering (hospice/old folks home), Dragon boating
Timeline
Senior Business Development Manager
Unisafe Pte Ltd
01.2025 - Current
Key Account Manager / Business Development Manager
Air Liquide Singapore Pte Ltd
01.2020 - 10.2024
Bachelor of Arts (Honours) - Business
NORTHUMBRIA UNIVERSITY
01.2019 - 01.2020
Diploma - Facility Management
NGEE ANN POLYTECHNIC
01.2019 - 01.2020
Certificate - Fire Safety Manager
NGEE ANN POLYTECHNIC
01.2019 - 01.2020
Business Development / Facility Manager
CFE Engineers Asia Pte Ltd
07.2014 - 12.2018
Specialist Diploma - Hospitality & Resort Management
NANYANG POLYTECHNIC
01.2012 - 01.2013
Regional Key Account Manager
Leedenox Pte Ltd
01.2002 - 07.2014
Diploma - Engineering
NANYANG POLYTECHNIC
01.1997 - 01.2000
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