Joseph Chan
Summary
Director at Carfection Private Limited, I've dealt with difficult customers and have to repeatedly be on my toes to ensure customer satisfaction. Demonstrated integrity and honed de-escalation techniques as a Police Officer with the Ministry Of Home Affairs, enhancing public safety and team performance.
During my career with Ministry of Home Affairs, my unit is specialized in Counter-Terrorism (Special Operations Command). I held the rank of SGT(2), resigned due to personal interests which is my business.
I'm appointed the role of Chief Driver, planning of route of approaches for my troop for day to day operations.
Overview
8
8
years of professional experience
Work History
Director of Sales
Carfection Private Limited
05.2023 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Managed team of sales representatives, providing guidance, coaching and support.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Monitored and coordinated workflows to optimize resources.
Police Officer
Ministry Of Home Affairs
04.2016 - 05.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Education
No Degree - GCE 'O' Level
Northland Secondary School
Singapore01.2013
Skills
- Relationship building and management
- Integrity and Honesty
- Planning and coordination
- Emergency Management
- De-Escalation Techniques
Timeline
Director of Sales
Carfection Private Limited
05.2023 - Current
Police Officer
Ministry Of Home Affairs
04.2016 - 05.2023
No Degree - GCE 'O' Level
Northland Secondary School
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