Jose Saguinsin
People Department Manager
Summary
Seeking a challenging job to be able to enhance my skills and broaden my knowledge through showing my effectiveness in any work assigned to me. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level People Development Manager position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
32
32
years of post-secondary education
10
10
Certifications
Work History
People Department Manager
Mcdonalds Singapore
07.2011 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Increased sales through effective merchandising strategies and targeted promotions.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Science - Business Administration
University of The East, Recto Campus, Philippines
Philippines 04.1996 - 04.2000
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Arellano Highschool, Doroteo Jose, Manila
01.1992 - 04.1996
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Padre Gomez Elementary School, Sta Cruz, Manila
01.1985 - 04.1992
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University of the East, Recto Campus
01.1996 - 04.2000
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Arellano Highschool, Doroteo Jose, Manila
01.1992 - 04.1996
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Padre Gomez Elementary School, Sta Cruz, Manila
01.1985 - 04.1992
Skills
- Good Judgment
- Problem-solving aptitude
- Staff Training and Development
Caters a good characteristic for customer services
Able to communicate and speak in English
- Adaptability and Flexibility
- Strategic Planning
- Training and Development
- Computer Skills
- Staff Management
Personal Information
- Date of Birth: 11/01/79
- Gender: Male
- Nationality: Filipino
References
Gilbert Santos, American Express, 0939-8606532, 783 Ma. Guizon St., Tondo Manila
Certification
Basic Shift Management Course
Timeline
Xcellent Service Award 2021 Star Award for Achieving Excellent Service Hanbaobao Pte Ltd. Singapore
10-2021
2021 Long Service Award 10 years of Loyal and Dedicated Service
07-2021
Restaurant Leadership Practices Course
10-2019
Certification of Creating Feel Good Moments Workshop Hanbaobao Ptd Ltd Singapore
11-2018
Excellent Service Award 2018 Gold Award for Achieving Excellent Service Hanbaobao Pte Ltd. Singapore
10-2018
2016 Long Service Award 5 years Loyalty and Dedicated Service
07-2016
Effective Management Practices Course
11-2015
Equipment Calibration Class
08-2015
Advance Shift Management Course
03-2012
Basic Shift Management Course
01-2012
People Department Manager
Mcdonalds Singapore
07.2011 - Current
Bachelor of Science - Business Administration
University of The East, Recto Campus, Philippines
04.1996 - 04.2000
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University of the East, Recto Campus
01.1996 - 04.2000
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Arellano Highschool, Doroteo Jose, Manila
01.1992 - 04.1996
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Arellano Highschool, Doroteo Jose, Manila
01.1992 - 04.1996
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Padre Gomez Elementary School, Sta Cruz, Manila
01.1985 - 04.1992
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Padre Gomez Elementary School, Sta Cruz, Manila
01.1985 - 04.1992
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