JORDAN PADAMA MENDOZA
Summary
Dynamic sommelier with expertise in wine service management and a proven track record at Alibaba Hawker Bar. Adept at building customer relationships and enhancing guest experiences. Recognized for exceptional attention to detail and effective communication, driving sales and ensuring high-quality service in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SOMELIER
ALIBABAR HAWKER BAR
11.2024 - Current
Responsible for wine and beer sales. Preparing orders in bar area. doing monthly inventory and stock take. warehouse ordering weekly and monthly.
Service Attendant
Taverna Greka (Greek-Italian Cuisine)
01.2024 - 10.2024
Attending guest service and give satisfactory experience to them. Building rapport to the guest and able to connect with them as much as possible. Supporting the team to create better results for a specific goal required.
Store Supervisor
Molten Chocolate Café
11.2019 - 11.2023
Responsible for store operation matters, conducting training for the staffs about SOP’s, doing report analyzation, managing stock inventory and supplies, ensure the quality of service made by the team. Responsible team leader with passion in work.
Bartender
Bistro Garitoni Seafoods and Restaurant
01.2015 - 10.2019
Mixing cocktails and serving wines, bar stock monitoring, generating new ideas in cocktails for marketing purposes or as guest request, doing also VIP’s service.
Supervisor
CALDA PIZZA
02.2014 - 01.2015
Assisting manager to operate the store on a daily basis, responsible for service and purchasing, doing marketing strategy.
Education
ELECTRONICS AND COMMUNICATION ENGINEERING
UNIBERSIDAD DE MANILA
PHILIPPINES04-2008
High School Diploma -
JOSE ABAD SANTOS HIGH SCHOOL
PHILIPPINES03-2004
Skills
- Wine tasting expertise
- Wine service management
- Cellar management
- Supplier relationship management
- Inventory management
- Serving specifications
- Menu development
- Vendor negotiations
- Special events
- Menu production
- Wine service techniques
- Budgeting and cost control
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Warm and friendly
- Reliable and responsible
- Attention to detail
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Clear communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Food safety
- High energy and stamina
- Cool under pressure
- Cash handling
- Detail-oriented
- Food preparation
- Relationship building
- Food handling
- Hygiene practices
- Transactions and cash handling
- Task prioritization
- Conflict and complaint resolution
- Food service
- Self motivation
- Hospitality service expertise
- Food and beverage service
- Interpersonal skills
Certification
- FOOD SAFETY COURSE CERTIFICATE
Timeline
SOMELIER
ALIBABAR HAWKER BAR
11.2024 - Current
Service Attendant
Taverna Greka (Greek-Italian Cuisine)
01.2024 - 10.2024
Store Supervisor
Molten Chocolate Café
11.2019 - 11.2023
Bartender
Bistro Garitoni Seafoods and Restaurant
01.2015 - 10.2019
Supervisor
CALDA PIZZA
02.2014 - 01.2015
ELECTRONICS AND COMMUNICATION ENGINEERING
UNIBERSIDAD DE MANILA
High School Diploma -
JOSE ABAD SANTOS HIGH SCHOOL
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