Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Retail Sales AssociateSales AssociateWork Type
Part TimeLocation Preference
On-SiteLocation: Narara, NSW, SGErina, NSWGosford, NSWTuggerah, NSW
Open to relocation: Yes
Open To Work
JORDANNA CRECCA
Narara,NSW
Work Preference
Summary
Experienced senior hairdresser with a strong background in salon and retail environments, specializing in professional haircare products and treatments. Proven track record in delivering exceptional customer service, enhancing client relationships, and achieving sales targets through effective up-selling techniques. Proficient in merchandising and stock management, ensuring optimal product availability and presentation. Passionate about guiding customers in selecting products that align with their hair and beauty aspirations.
Overview
23
23
years of professional experience
Work History
Office Assistant
Nathan Donzow landscapes
, Gosford
06.2014 - 02.2018
- Provided front-line customer support and resolved client inquiries.
- Managed payroll, invoicing, and quotes.
- Strengthened communication and problem-solving skills.
- Develop key multitasking skills to manage multiple job sites.
- Coordinated supply orders and inventory management for landscaping materials.
- Maintained accurate records of invoices and payments for landscaping projects.
Manager senior hairdresser
Scarlett Instyle Hair
03.2010 - 07.2012
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Communicated all store initiatives and promotions to customers to generate return sales.
- Resolved client concerns promptly to maintain high satisfaction levels in the salon.
- Trained and developed team members on customer service and salon techniques.
- Oversaw inventory management, maintaining adequate supplies for salon services.
- Coordinated staff schedules, ensuring appropriate coverage during peak hours.
- Conducted performance reviews, setting goals and expectations for team development.
- Resolved customer complaints promptly, maintaining a positive salon environment.
- Established partnerships with local businesses to boost community engagement and referrals.
- Monitored staff performance and addressed issues.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Owner / Manager
Instyle Hair Design
07.2006 - 02.2010
- Managed daily operations of a full-service hair salon.
- Oversaw staff scheduling and payroll for all employees.
- Implemented customer service protocols to enhance client experiences.
- Trained and mentored junior stylists on techniques and trends.
- Cultivated relationships with clients to build loyalty and trust.
David Jones
01.1999 - 12.2000
- Company Overview: Castle Hill
- Customer service skills
- Attention to detail
- Merchandising
- Exceed store individual sales and performance goals3
- Castle Hill
Apprentice Hairdresser
Radical Hair
01.1995 - 01.1999
- Learned and applied new styling trends through ongoing training sessions.
- Communicated effectively with clients to understand their hairstyle preferences.
- Developed skills in using salon equipment for hair coloring and styling services.
- Assisted senior stylists with shampooing, conditioning, blow-drying and styling of hair.
- Maintained stock of clean drying towels by washing and drying laundry during slow business hours.
- Greeted and welcomed clients in a professional manner.
- Assisted senior hairdressers with reception duties such as booking appointments, handling payments.
Education
Cert III - Hairdressing
Tafe NSW
Grandville11-1997
Skills
- Customer service
- Visual merchandising
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Upselling strategies
- Multitasking
- Flexible schedule availability
- Salon management
- Scheduling efficiency
- Team building
- Goal setting and achievement
- Knowledge of hair products
References
- Jan Auld, 0400 372 292
- Nathan Donzow, 0424 143 543
Timeline
Office Assistant
Nathan Donzow landscapes
06.2014 - 02.2018
Manager senior hairdresser
Scarlett Instyle Hair
03.2010 - 07.2012
Owner / Manager
Instyle Hair Design
07.2006 - 02.2010
David Jones
01.1999 - 12.2000
Apprentice Hairdresser
Radical Hair
01.1995 - 01.1999
Cert III - Hairdressing
Tafe NSW