Summary
Work History
Education
Skills
Websites
Activities
Awards
References
Timeline
JOON KIAT TAN

JOON KIAT TAN

Singapore

Summary

6 years of combined sales and operations management experience.

Highly motivated individual to drive performance and generate revenue growth for the company.

Work History

Sales Team Lead

TDCX SG Pte Ltd
07.2023 - Current
  • Leading a team of 12-16 towards their monthly/quarterly KPIs.
  • Trained, Coached, and Mentored new sales associates.
  • Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Meta Marketing Pro Team. Committed to exceeding goals, working closely with coworkers.
  • Top Revenue Grower in Accelerate ANA program for month of Nov 2023 (+38pp, 2nd place) & Dec 2023 (+33pp, 1st place)

Account Specialist With Meta

TDCX SG Pte Ltd
08.2022 - 06.2023

- Handling of Meta accounts in the Oceania region.

- Help businesses on strategies day-to-day to reach their business objectives.

- Analyze trends and data for multiple industries to reach their specific target goals, such as Sales, ROAS, and Cost Per Result.

Project Manager

3 Point Turn Pte Ltd
01.2021 - 08.2022
  • Manage multiple ongoing projects for different brand activations for both FMCG & non-FMCG clients (Stakeholder management).
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Project Specialist

3 Point Turn Pte Ltd
05.2021 - 01.2022
  • Post-sales management across stakeholders
  • Conduct day-to-day project coordination, planning, logistics, and implementations across multiple stakeholders.
  • Forecast of monthly project intake while establishing recruitment channels for the deployment of promoters.

Operations Executive

Three Point Turn Pte Ltd
08.2020 - 04.2021

Previously known as Three Point Turn Pte Ltd

Financial Advisor

Prudential Assurance Company Singapore
11.2018 - 10.2020
  • Build strong relationship, fostering trust and loyalty in managing clients’ portfolios to create a feasible plan for their short-term, mid-term, and long-terms goals.

Education

Bachelor in Business (Management) -

Royal Melbourne Institute of Technology University
01.2020 - 12.2021

Diploma in Electrical & Electronic Engineering -

Singapore Polytechnic
04.2014 - 04.2016

Skills

  • Leadership
  • Data Analysis
  • Digital Marketing
  • Project Management
  • Problem Solving
  • Analytical & Meticulous
  • Highly Conscientiousness
  • Language: English & Mandarin Chinese

Activities

  • Heavy Hitter Project 2023 (Top 5% of the company) - Planning committee
  • SIM-DreamWerkz (Dance) - Logistics & Welfare (exco), 2020-2021

Awards

  • Developing Managers in Organisation (2023)
  • Leadership in Technology (2023)
  • Project Management Professional (PMP) Preparatory Training (2023)
  • Outsourcing Management (2022)
  • Project Management Skills for Leaders (2022)
  • Global Cities Challenge (2021)
  • Managing Time & Priorities, Emotional Intelligence (2020)
  • FasTrack Award & Top-5 Rising Star (2019)

References

  • Kaori Saito, Deputy Manager, TDCX SG Pte Ltd, kaori.saito@tdcx.com
  • Francis Lim, Co-Director & Head of Finance, Three Point Turn Pte Ltd, fl@threepturn.com
  • Bryan Chuah, Financial Services Director, Prudential Assurance Company Singapore (PACs), bryanchuah@spo.sg
  • Ether Kum, Senior Program Executive, SIM Global Education, etherkum@sim.edu.sg

Timeline

Sales Team Lead - TDCX SG Pte Ltd
07.2023 - Current
Account Specialist With Meta - TDCX SG Pte Ltd
08.2022 - 06.2023
Project Specialist - 3 Point Turn Pte Ltd
05.2021 - 01.2022
Project Manager - 3 Point Turn Pte Ltd
01.2021 - 08.2022
Operations Executive - Three Point Turn Pte Ltd
08.2020 - 04.2021
Royal Melbourne Institute of Technology University - Bachelor in Business (Management),
01.2020 - 12.2021
Financial Advisor - Prudential Assurance Company Singapore
11.2018 - 10.2020
Singapore Polytechnic - Diploma in Electrical & Electronic Engineering,
04.2014 - 04.2016
JOON KIAT TAN