Jonathan Yeo
Education Manager
Summary
Dynamic Education Manager with a proven track record at Geniebook Pte Ltd, excelling in sales strategy development and team leadership. Achieved significant revenue growth through innovative sales techniques and effective coaching. Expert in market analysis and relationship building, driving business expansion and enhancing client satisfaction.
Overview
16
16
years of professional experience
Work History
Education Manager
Geniebook Pte Ltd
03.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Sales and Marketing Manager
Spark Education Group
06.2023 - 12.2023
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.
- Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Increased sales revenue by developing and implementing effective sales strategies.
Group Education Manger
Geniebook Pte Ltd
05.2022 - 06.2023
- Lead, motivate and manage a team of leaders, specialists and consultants to achieve monthly sales targets and objectives aligned to the company.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Planning and coordinating roadshows schedules and staffing to ensure maximum efficiency.
- Building strong relationships with customers and internal stakeholders to identify new business opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Education Manager
Geniebook Pte Ltd
07.2020 - 05.2022
- Lead, motivate and manage a team of leaders, specialists and consultants to achieve monthly sales targets and objectives aligned to the company.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Planning and coordinating roadshows schedules and staffing to ensure maximum efficiency.
- Conducting sales training for new hires to elevate on pitching, sales techniques and closing skills.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
Education Team Leader
Geniebook Pte Ltd
01.2020 - 07.2020
- Conducting sales training for new hires to elevate on pitching, sales techniques and closing skills.
- En route to management path by leading and managing a team of 10 consultants to achieve monthly sales targets and KPIs.
- Assisted consultants in exploring and selecting career paths.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Forecasted sales to management and collaborated to build effective sales team.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained, coached, and mentored new sales associates for maximum performance.
- Built strong team by recruiting and developing top sales talent.
- Monitored sales team performance and provided constructive feedback.
Education Consultant
Geniebook Pte Ltd
07.2019 - 12.2019
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Attract, contact and engage with potential clients and sell Geniebook’s platform through roadshows, events, and other relevant channels.
- Scheduling appointments with prospective clients from warm and cold leads.
- Onboarding clients through home and online appointments for post-events deal closure.
Direct Sales Officer
Citibank
10.2016 - 06.2019
- Contributed to team objectives in fast-paced environment.
- Scoring of monthly target and KPI for individual role.
- Extend product information and knowledge to client
- Promote products and cross selling of credit cards / personal loans.
- Explore possible new prospect initiatives.
- Follow up prospect clients with updates and promotion.
Leading Stylist
Kimage Hairdressing
10.2009 - 10.2016
- Mixed pigments and used proper techniques to achieve desired color.
- Distributed business cards outside of salon to generate new business.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
High School Diploma -
Kimage Hairdressing School
Singapore 04.2001 -
Skills
- Sales Strategies
- Sales Training
- Sales Strategy Development
- Team Recruiting and Onboarding
- Digital Sales
- Leadership Development
- Budgeting and Expenditures
- Revenue Growth
- Profit and Revenue-Generating Strategies
- Sales Expertise
- Motivational Techniques
- Coaching and Mentoring
- Brand-Building Strategies
- Market Analysis
- Lead Generation Management
- Business Development
Accomplishments
Awards Achieved in Geniebook as Group Education Manager
- Achieved Top Revenue $551,516.85 SGD (Starlight award) for May 2022
- Achieved Top Revenue $429,756.32 SGD (Starlight award) for June 2022
- Achieved 2022 Quarter 2 Starlight Award $1,501,708 SGD (April to June)
- Achieved 2022 Quarter 2 Polaris Award (Overall Top Team) $1,501,708 SGD (April to June)
- Achieved Top Revenue $407,915.58 SGD (Starlight award) for July 2022
- Achieved Top Revenue $569,287.93 SGD (Starlight award) for September 2022
- Achieved 2022 Quarter 3 Starlight Award $1,331,079.46 SGD (July to September)
- Achieved Top Revenue $483,743.65 SGD (Starlight award) for October 2022
- Achieved Top Run Rate (Moonlight award) for October 2022
- Achieved Top Revenue $731,433.43 SGD (Starlight award) for November2022
- Achieved Top Revenue $655,849.23 SGD (Starlight award) for December 2022
- Achieved 2022 Quarter 4 Starlight Award $1,871,026.31 SGD (October to December)
- Achieved 2022 Quarter 4 Polaris Award (Overall Top Team) $1,871,026.31 SGD (October to December)
Awards Achieved in Geniebook as Education Manager
- Achieved Top Revenue $454,017.88 SGD (Starlight award) for October 2021
- Achieved Top Revenue $537,863.44 SGD (Starlight award) for November 2021
- Achieved 2021 Quarter 4 Top Revenue $1,544,554 SGD (Starlight award)
- Achieved 2021 Quarter 4 Polaris Award (Overall Top Team) $1,544,554 SGD (October to December)
- Achieved Top Revenue $506,622.52 SGD (Starlight award) for March 2022
- Achieved Top Revenue $520,433.85 SGD (Starlight award) for April 2022
Awards Achieved in Geniebook as Education Lead
- Achieved Top division in March 2021, Apr 2021, May 2021 and Jul 2021.
Awards Achieved in Geniebook as Education Consultant
- Achieved 3x Emerald award
- Achieved 2x Platinum award
Timeline
Education Manager
Geniebook Pte Ltd
03.2024 - Current
Sales and Marketing Manager
Spark Education Group
06.2023 - 12.2023
Group Education Manger
Geniebook Pte Ltd
05.2022 - 06.2023
Education Manager
Geniebook Pte Ltd
07.2020 - 05.2022
Education Team Leader
Geniebook Pte Ltd
01.2020 - 07.2020
Education Consultant
Geniebook Pte Ltd
07.2019 - 12.2019
Direct Sales Officer
Citibank
10.2016 - 06.2019
Leading Stylist
Kimage Hairdressing
10.2009 - 10.2016
High School Diploma -
Kimage Hairdressing School
04.2001 -
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