Microsoft Excel
Dynamic Operations Manager with a decade of experience driving operational excellence and enhancing customer experiences within diverse industries. Proven expertise in customer service, data analytics, and process optimization fosters the successful management of high-performing teams and streamlined workflows. Skilled in KPI and SLA monitoring, demonstrating a strong commitment to performance metrics and client satisfaction. A collaborative leader dedicated to aligning organizational objectives with strategic goals, ensuring seamless communication across all levels of an organization.
KEY ACHIEVEMENTS:
KEY ACHIEVEMENTS:
KEY ACHIEVEMENTS:
Client relationship management
Microsoft Excel
SQL
Python
Power BI
Tableau
JIRA
Salesforce CRM
Hubspot CRM
SQL for Data Analytics
Hubspot Service Certification
SQL for Data Analytics
Python for Data Analytics
Leading and Monitoring People with Different Personalities