Jonathan Carr
Summary
To step into an entry level position within the company in hopes of gaining experience.
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
19
19
years of professional experience
Work History
Senior Associate, Quality Assurance
Ricoh USA
10.2022 - 04.2025
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Identified potential risks to develop mitigation plans and minimize impact on project timelines.
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Completed daily logs for management review.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Increased customer service success rates by quickly resolving issues.
- Proofread and edited documents for accuracy and grammar.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed 20-30 customer related tasks daily
Process Inspector
Kovatch Castings
03.2021 - 04.2022
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Senior Processor
Cutrale Citrus Juices
05.2018 - 01.2020
- Unloaded citrus juice from tankers into juice silos, cleaned area, monitored and ran weekly inspections in refrigerated tank farm.
- Did administrative work that fell in line with job, including keeping logs of all trucks/tankers in and out of the bay area, logs for inspections, daily paperwork for office, and material requisitions when needed.
Mailroom Worker
The Courier Paxton Media Group
08.2012 - 01.2017
- Used Newspaper Assembly Machine to insert ads into local newspaper, cleaned floor, packaged newspapers for delivery, trained new employees.
Psychological Operations Specialist
US Army
06.2006 - 06.2014
- Secret Level Clearance
- Engaged with local populace through interpreters
- Managed inventory for the team
- Operated loudspeaker system
- Disseminated informational media
- Two tours of duty to combat zones Iraq (2007-2008, Operation Iraqi Freedom) and Afghanistan (2011-2012, Operation Enduring Freedom)
- Operated military vehicles
- Maintained military vehicles
Education
High School Diploma -
Smithville High School
Smithville, Ohio05-2003
Skills
- Knowledgeable in Microsoft Office
- Fast Learning
- Team Player
- Able to work alone if needed
- Able to work long hours
- Training and mentoring
- Team leadership
- Inventory control
- Decision-making
- Attention to detail
- Computer skills
- Order fulfillment
- Data entry
- Courteous and professional
- Performance improvement
- Problem-solving
- Reliable and punctual
- Verbal and written communication
- Creative problem solving
- Collaborative teamwork
References
Jackie, Jones, Supervisor, 479-280-0083, The Courier, Supervisor, known for 4 years, Russellville, AR, 72801
Scott Strzalka, Senior Site Supervisor, 216-574-9111, Ricoh USA, known for 1 year, Parma, Ohio 44301
Timeline
Senior Associate, Quality Assurance
Ricoh USA
10.2022 - 04.2025
Process Inspector
Kovatch Castings
03.2021 - 04.2022
Senior Processor
Cutrale Citrus Juices
05.2018 - 01.2020
Mailroom Worker
The Courier Paxton Media Group
08.2012 - 01.2017
Psychological Operations Specialist
US Army
06.2006 - 06.2014
High School Diploma -
Smithville High School
Similar Profiles
John KomberJohn Komber
Senior On-Site Service Specialist at RICOH-USA, Ricoh LegalSenior On-Site Service Specialist at RICOH-USA, Ricoh Legal
Marisol VelezMarisol Velez
Active Lead at Ricoh USAActive Lead at Ricoh USA
Michele DeLeeuwMichele DeLeeuw
Field Service Manager at Ricoh USAField Service Manager at Ricoh USA
Divya Jyoti KatiyarDivya Jyoti Katiyar
Senior Associate, Quality Assurance at Tech MahindraSenior Associate, Quality Assurance at Tech Mahindra
Supriya MahapatraSupriya Mahapatra
Senior Associate & Quality Assurance Executive at Concentrix Daksh India Private LimitedSenior Associate & Quality Assurance Executive at Concentrix Daksh India Private Limited