Jonas Tang
Overview
3
3
years of professional experience
Work History
Barista
Marimekko Cafe
07.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Helped management keep adequate supply on hand by notifying of shortages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Bartender
Mamadiam
07.2023 - Current
- Developed creative bar menus and drink recipes by researching emerging industry trends
- Mixed unique and interesting cocktails for customers, including bar specials
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Ameising Hikaru
07.2022 - 06.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses
- Kept bar stocked with liquors, juices and garnishes for drinks
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
- Assisted with inventorying beverage stock and bar supplies.
Bartender
Tempat Jigger & Shaker
02.2020 - 06.2021
- Kept bar presentable and well-stocked to meet customer needs
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Completed requisitions to maintain required stock par levels
- Prepared garnishes by evenly slicing and pitting fruits
- Mixed unique and interesting cocktails for customers, including bar specials
- Followed strict recipes and drink measurements to minimize product used.
Tea-Barista
Pre-Tea Q
12.2018 - 01.2020
- Prepare and serve a wide range of tea beverages, including traditional teas, herbal infusions, and specialty tea drinks
- Maintain a clean and organized work environment, ensuring all tea-making equipment is properly sanitized
- Educate customers on different tea varieties, brewing methods, and health benefits
- Manage inventory, including ordering and stocking tea supplies and ingredients
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Collaborate with team members to create a welcoming and efficient tea bar environment
- Trained new team members on procedures, customer service, and sales techniques
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Skills
- Responsible alcohol service
- Hardworking Bartender with experience in large-scale casual dining establishments Committed to upholding highest standards of customer service and safe food handling practices
- Well-versed mixologist with diverse menu of memorized drink recipes
- Obtained cash bank and stocked service bar to prepare for operation
- Knowledge of craft and microbrews
- Liquor, beer and wine knowledge
- Menu memorization
- Inventory
Secondaryeducation
Malaysia
Timeline
Barista
Marimekko Cafe
07.2024 - Current
Bartender
Mamadiam
07.2023 - Current
Bartender
Ameising Hikaru
07.2022 - 06.2023
Bartender
Tempat Jigger & Shaker
02.2020 - 06.2021
Tea-Barista
Pre-Tea Q
12.2018 - 01.2020
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