Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Jona Faye Alviar Flores
Summary
Overview
18
years of professional experience
Work History
Khan Engineering & Maintenance Pte Ltd
Senior Sales Account Manager
01.2019 - Current
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Managed accounts to retain existing relationships and grow share of business.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Comila Marine Services Pte Ltd
Acounts Sales Manager /HR Manager
12.2014 - 12.2018
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Sats Engineering Construction Pte Ltd
Administrative Officer
02.2014 - 12.2014
Job overview
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
1st World Medical Services & Solution Pte Ltd
Medical Device Sales Executive
05.2008 - 05.2013
Job overview
- Supplied hospitals and physicians with in-depth information on Medical Equipments .
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Prepared and delivered product presentations and answered questions about Medical Equipments to increase sales.
- Generated revenue by liaising between doctors and companies to sell products.
- Conducted market research to collect information and insights about target market.
- Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
Viscal Corporation Cebu Bussiness Park
Pharmacy Assistant
05.2005 - 06.2007
Job overview
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Updated computer system with current customer, payment and inventory information.
- Supported operations with filing, copying and faxing.
- Trained new pharmacy staff on computer system and drug management protocols.
- Verified order information against computer database.
Education
Avanta Global Pte Ltd Singapore
Certificate from Development A Risk Management Implementation Plan
02.2019
University Overview
Star Academy Pte Ltd Singapore
Certificate from QEHS Internal Auditor Traning
10.2016
University Overview
Vision Global Engineering &Safety Services Pte LtdSingapore
Certificate from Shipyard Supervisor Safety Course
11.2015
University Overview
Southwestern University Phinma Central Visayas Philippines
Bachelor of Science from Pharmacy
03.2005
University Overview
Skills
- Solution Selling
- Revenue Forecasting
- Account Management
- Vendor Management
- Staff Management
- Sales Operation
- Strategic Account Development
- Order Management
- Sales Tracking
- Sales Operations
- Relationship Building
- Database Management
- Product Knowledge
- Verbal and Written Communication
- Continuous Improvements
- Customer Engagement Strategies
- Negotiations Expert and Strong Deal Closer
- Analytical Problem Solver
- Staff Meetings
- Key Account Management
Travel: Traveling can show your cultural awareness, adaptability, and experience dealing with divers
Travel: Traveling can show your cultural awareness, adaptability, and experience dealing with divers
Traveling demonstrates cultural awareness, adaptability, and experience in diverse settings. It enhances language, interpersonal, problem-solving skills, and a global perspective. It can showcase your ability to thrive in varied environments.
Languages
English
Upper intermediate (B2)
Availability
See my work availability
Not Available
Available
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evening
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Quote
Risk comes from not knowing what you are doing.
Timeline
Senior Sales Account Manager
Khan Engineering & Maintenance Pte Ltd
01.2019 - Current
Acounts Sales Manager /HR Manager
Comila Marine Services Pte Ltd
12.2014 - 12.2018
Administrative Officer
Sats Engineering Construction Pte Ltd
02.2014 - 12.2014
Medical Device Sales Executive
1st World Medical Services & Solution Pte Ltd
05.2008 - 05.2013
Pharmacy Assistant
Viscal Corporation Cebu Bussiness Park
05.2005 - 06.2007
Avanta Global Pte Ltd
Certificate from Development A Risk Management Implementation Plan
Star Academy Pte Ltd
Certificate from QEHS Internal Auditor Traning
Vision Global Engineering &Safety Services Pte Ltd
Certificate from Shipyard Supervisor Safety Course
Southwestern University Phinma
Bachelor of Science from Pharmacy
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