Jolyn Tan
Summary
Versatile entrepreneur with a proven track record in driving sales, customer service and relationship management, demonstrated at OrangeTee & Tie Pte Ltd as a Top Achiever and building a substantial client base. Fluent in English and Mandarin. Excelled in creating and managing positive experiences with tireless patience dealing with customers.
Overview
25
25
years of professional experience
Work History
Tourist Guide
Freelancer
07.2024 - Current
- Guided on private tours of small groups.
- Furnished customers with customised experiences catered to their preferences and requirements.
- Promoted local businesses through partnerships and collaborations.
Associate Senior Director
OrangeTee & Tie Pte Ltd
07.2008 - Current
- Managed buy, sell, rent and investment of residential and commercial properties in Singapore.
- Provided clients with detailed comparative market analysis, helping them understand property values and make decisions suited to their needs.
- Developed many repeat customers by focusing on listening and understanding their needs and concerns. Helped many repeat customers to build up their property portfolio.
- Facilitated one stop services including conveyancing and loans to enable smooth-sailing experiences and minimise clients' anxieties, especially first timers.
- Managed smooth relocation of foreigners into Singapore by addressing their housing needs. Shortlisted potential properties for their viewing, guided in the rent negotiations and administered the rental contracts and other relevant paperwork.
- Organized open houses that showcased properties effectively, leading to increased interest and offers.
- Enhanced online property listings with high-quality photographs, videos and detailed descriptions, leading to quicker closing.
Business Development Manager
Celestica Electronics (S) Pte Ltd
07.1999 - 06.2008
- Increased client base by identifying new business opportunities and cultivating strong relationships with decision makers.
- Facilitated regular communication with clients to ensure their needs on pricing, delivery and quality were met.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts to retain existing relationships and grow share of business.
Education
MBA - Business Administration
National University of Singapore
Singapore01-1998
Bachelor of Engineering(Honours) - Electrical And Electronics Engineering
Nanyang Technological University
Singapore01-1993
Skills
- Tour Coordination Experience
- Proficient in English and Mandarin
- Class 3 driving license in Singapore
- Customer Service-Oriented
- Public Speaking Confidence
- Effective Time Management
Additional Information
Top 10% Achievers in OrangeTee & Tie in 2020/ 2121/ 2022/ 2023
Class 3 Driving License (Singapore)
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Tourist Guide
Freelancer
07.2024 - Current
Associate Senior Director
OrangeTee & Tie Pte Ltd
07.2008 - Current
Business Development Manager
Celestica Electronics (S) Pte Ltd
07.1999 - 06.2008
MBA - Business Administration
National University of Singapore
Bachelor of Engineering(Honours) - Electrical And Electronics Engineering
Nanyang Technological University
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