CHUA PEI SHI JOLEEN
Summary
Professional, excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in institutions.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Swarovski Crystal
04.2024 - 07.2024
- Managed customer inquiries, complaints, and returns to ensure positive client experiences.
- Processed transactions with accuracy while delivering exceptional customer service.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Assistant Engineering Intern
B.Braun Singapore
03.2023 - 09.2023
- Facilitated development of technical documentation to enhance project detail communication among team members.
- Strengthened interpersonal skills through consistent engagement with team members, clients, and supervisors.
- Conducted comprehensive testing on various components to ensure optimal performance and reliability.
- Designed a project aimed at assisting supervisors with workload management and guiding interns on clinic procedures.
Barista and Waiter
4AM Pizza
01.2021 - 06.2021
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Bachelor of Engineering in Bioengineering -
Nanyang Technological University
Singapore08-2028
Diploma in Biomedical Engineering - Bioengineering
Nanyang Polytechnic
Singapore04-2024
GCE Ordinary Level -
Peicai Secondary School
Singapore12-2017
Primary School Leaving Examination (PSLE) -
Holy Innocents' Primary School
Singapore12-2016
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Positive customer engagement
- Goal driven
- Multitasking
- Team leadership
- Multitasking Abilities
- Documentation and reporting
Timeline
Sales Assistant
Swarovski Crystal
04.2024 - 07.2024
Assistant Engineering Intern
B.Braun Singapore
03.2023 - 09.2023
Barista and Waiter
4AM Pizza
01.2021 - 06.2021
Bachelor of Engineering in Bioengineering -
Nanyang Technological University
Diploma in Biomedical Engineering - Bioengineering
Nanyang Polytechnic
GCE Ordinary Level -
Peicai Secondary School
Primary School Leaving Examination (PSLE) -
Holy Innocents' Primary School
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