JOHN RADY BOY III AVILA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Freelancer
self-employed
Philippines
01.2020 - Current
- make up artist for weddings and pageants
- editing videos for events, product placements on social media marketing
Call Center Representative
iQor telecommunication
Clark, Philippines
01.2017 - 12.2019
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
Education
Bachelor of Arts - Mass Communication
TARLAC STATE UNIVERSITY
TARLAC, PHILIPPINES09.2017
Skills
- Flexible and Adaptable
- Self-Motivated
- G-Suite
- Active Listening
- MS Office
- Teambuilding
- Multitasking Abilities
- Problem-Solving
- Critical Thinking
- Interpersonal Communication
Timeline
Freelancer
self-employed
01.2020 - Current
Call Center Representative
iQor telecommunication
01.2017 - 12.2019
Bachelor of Arts - Mass Communication
TARLAC STATE UNIVERSITY