JOHNLY KOK MUN
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
PUMA
01.2024 - Current
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
MANAGEMENT TRAINEE
SKECHERS
04.2022 - 12.2023
- Helping manager in completing daily tasks
- Understanding different department processing and goals in company
- Provide administrative supporting
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Participated in strategic planning sessions to contribute valuable insights into company direction and long-term goals.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Assisted with onboarding of new employees by providing training and development resources.
INTERN
VIVAHOMES PROPERTY
10.2021 - 04.2022
- Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best term
- Determining clients need and financials ability to propose solutions that suits them
- Performing comparative market analysis to estimate properties value.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Conducted comprehensive property valuations to determine competitive market pricing.
Education
BACHELOR OF INTERNATIONAL BUSINESS -
UNIVERSITY TUNKU ABDUL RAHMAN
01.2022
FORM 6 -
SERI IPOH COLLEGE
12.2016
Skills
- Strong knowledge in Marketing, Cross Culture Management，Economic
- Excellent communication skills in verbal and written
- Attention in detail and have strong observation abilities
- Ability to collaborate effectively with clients and team members
- Have strong critical thinking skills to solve problems and made informed decisions
- Building relationship with customer and achieve target given on time
- Ability to plan and prepare presentation with effective visual aids and multimedia with positive feedback
- Scheduling Coordination
- Sales Promotion
- Staff Supervision
- Goal Setting
- Performance Improvement
- Relationship Building
- Customer experience
Timeline
Assistant Store Manager
PUMA
01.2024 - Current
MANAGEMENT TRAINEE
SKECHERS
04.2022 - 12.2023
INTERN
VIVAHOMES PROPERTY
10.2021 - 04.2022
BACHELOR OF INTERNATIONAL BUSINESS -
UNIVERSITY TUNKU ABDUL RAHMAN
FORM 6 -
SERI IPOH COLLEGE
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