John Anthony D. Anza
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
17
17
years of professional experience
Work History
Sandwich Artist
Subway
12.2023 - 10.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Barista / Front of the House
Park Bench Deli
06.2022 - 03.2023
- - Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Clean or sanitize work areas, utensils, or equipment
- Clean service or seating areas
- Describe menu items to customers or suggest products that might appeal to them
- Order, receive, or stock supplies or retail products
- Receive and process customer payments
- Taking Orders
Barista / Waiter
Bialetti Cafe
07.2016 - 12.2018
- - Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Clean or sanitize work areas, utensils, or equipment
- Clean service or seating areas
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
- Describe menu items to customers or suggest products that might appeal to them
- Order, receive, or stock supplies or retail products
- Receive and process customer payments
- Serve prepared foods, such as pizza, pasta, sandwiches, crepes or nachos.
Barista / Waiter
Zcool Enterprises
10.2015 - 07.2016
- - Taking orders
- Prepare or serve cold beverages
- Set up or restock product displays
- Create signs to advertise store products or events
- Wrap, label, or date food items for sale
- Take out garbage.
Waiter
Lam’s Catering
07.2008 - 06.2015
- - Greet customers and seat them according to their preferences
- Offer welcome drinks and beverages
- Fill water glasses and refill beverages
- Take orders and provide information about menu items
- Suggest menu items when requested by the customer
- Ensure order quality and quantity prior to serving
- Serve meals and side dishes
- Clear table and clean table tops
- Carry dishes and flatware to the kitchen.
Crew Trainer
Gotcha Foods Inc. (Jollibee)
06.2007 - 11.2007
- - maintain the good condition of the dining area
- Prevent the cleanliness of the store
- Satisfy the customer of the store.
Education
Diploma in Business and Sales Management -
Kingston International School
SingaporeLa-Consolacion College – Tanauan
01.2005
Skills
Customer Service
Teamwork and Collaboration
Cleaning and organization
Effective multi-tasking
Dependable and honest
Cleanliness and hygiene
Patience and Empathy
Efficient Work Pace
Taking and Preparing Orders
Food safety knowledge
Postaladdress
#Block 935 Yishun Central 1 #04-39, 760935
Personalparticulars
12/14/88, Male, Filipino
Emailaddress
anzajohnanthony@gmail.com
References
- Eleonor Pabularcon Pereira, Area Manager of Subway, +65 91424898
- Muhd Yasseer Mohd Anuar, Former Manager of Park Bench Deli, +65 84641224
Timeline
Sandwich Artist
Subway
12.2023 - 10.2024
Barista / Front of the House
Park Bench Deli
06.2022 - 03.2023
Barista / Waiter
Bialetti Cafe
07.2016 - 12.2018
Barista / Waiter
Zcool Enterprises
10.2015 - 07.2016
Waiter
Lam’s Catering
07.2008 - 06.2015
Crew Trainer
Gotcha Foods Inc. (Jollibee)
06.2007 - 11.2007
Diploma in Business and Sales Management -
Kingston International School
La-Consolacion College – Tanauan
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