Johari Maslan
Summary
Successful Executive with over 6 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Field Operations Executive
Anticimex Pte Ltd
09.2018 - Current
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
- Increased revenue through effective negotiation of contracts with clients and suppliers.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Pest Control Supervisor
Pestkare Pte Ltd
09.2010 - 08.2018
- Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.
- Streamlined operational efficiency by implementing effective pest control strategies tailored to specific situations.
- Directed a team of pest control technicians, providing training and supervision for optimal performance.
- Reduced callbacks and increased service quality with thorough inspections and consistent followups.
- Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
Education
N Level -
Jin Tai Secondary School
Clementi St 106.2004
Skills
- Critical Thinking
- Problem-Solving
- Cultural Awareness
- Multitasking Abilities
Timeline
Field Operations Executive
Anticimex Pte Ltd
09.2018 - Current
Pest Control Supervisor
Pestkare Pte Ltd
09.2010 - 08.2018
N Level -
Jin Tai Secondary School
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