Joey Wong Wei En

Work with Head Facilities Management, DY Head Facilities management for Business Development and Operational needs. Now supporting operations to MOE client at schools.

• Controlled expenses to meet client budget requirements across 5 premises.
• Accounted for school building usage and organizational needs when planning maintenance activities.
• Investigated problems and determined appropriate remedies for MOE Schools.
• Responded to building emergencies and managed repairs. Attained recognition for handling emergency situations.
• Supervised vendors across different trades for cleaning, mechanical & electrical and builders in day-to-day activities utilizing a centralized system.
• Responded to incidents quickly, troubleshot problems and corrected faults.
• Provided remote troubleshooting and support for users across different age groups and professions.

Worked with Head Project Logistics and VP, Logistics during COVID- 19 Pandemic to win high value contracts which require technological and logistical support.

• Clinch long term contracts with values in the millions for Healthcare, Military and Government Contracts
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Proved successful working within tight deadlines and a fast-paced environment.

Supported marketing and sales outreach opportunities for CEO Jebhealth, a health-tech start up for marketplace concept for preventive care providers.

• Created reports and targeted lists to present to upper management.
• Penetrated targeted accounts to generate sales from within client base(South East Asia).
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Selected correct products based on customer needs, product specifications and applicable regulations.