Joey Ng
Learning & Development
Summary
L&D professional with extensive regional leadership experience in staff development, learning partnership, and learning solutions design and delivery.
Overview
16
16
years of professional experience
16
16
years of post-secondary education
7
7
Certifications
Work History
Training Manager / Learning Partner
Singapore Pools
08.2023 - Current
- Strategized, designed, and executed leadership and professional skills training programs.
- Provided guidance and support to Business Units in implementing workplace learning initiatives, including training roadmap.
- Designed and delivered new training modules on topics like change management and decision-making.
- Conducted the organization's first Diversity and Inclusion training.
DEIB, Culture & Learning Manager
Yondr
08.2022 - 03.2023
- Managed the Global L&D function during leadership gap.
- Created and led learning interventions with a DEI&B lens to reinforce an inclusive culture.
- Refined training policies and procedures with end-users' experience in mind.
- Created engaging e-learning resources covering a wide range of professional skills topics.
- Led the restructuring of onboarding training by collaborating with business units to ensure content relevance.
Talent and Learning Manager
AEM
02.2021 - 08.2022
- Designed and executed comprehensive L&D initiatives to improve organizational performance and employee development.
- Established maiden training calendar and continuous education sponsorship scheme.
- Created and delivered training on topics such as Emotional Intelligence and effective communication.
- Implemented company's inaugural LMS and led the global adoption of the system.
- Collaborated with business leaders to develop and implement functional training programs.
Regional Learning and Development Manager
BCD Travel
02.2018 - 02.2021
- Collaborated with various business units and HR partners to design and implement tailored training programs.
- Led leadership and soft skills training initiatives, including Talent Development programs, across the APAC region, ensuring alignment with Global learning strategies.
- Collaborated with regional learning partners to design leadership development courses with a global scope.
- Delivered training across diverse modalities, including classroom, blended and remove via WebEx.
- Drove LinkedIn Learning utilization in APAC.
Senior Manager
SkillsFuture Singapore
07.2017 - 02.2018
- Member of a newly established team, contributing to its its establishment and growth.
- Designed and conducted public education programs, including tailored programs for organizations, to encourage lifelong learning and generate interest in the programs available to support learning and skills upgrading.
- Created a program to recruit, train, and deploy associate trainers.
Principal Facilitator / CEO of Subsidiary
FOCUS Adventure
11.2008 - 06.2017
- Designed and delivered customized leadership and team development programs for various clients across industries.
- Employed diverse instructional methodologies, including lectures, experiential learning, personality profiling tools, and process facilitation, to effectively facilitate programs.
- Led in-house operations and a team of 10 facilitators.
- Championed internal competency and career progression framework.
- Directed three business units, including a subsidiary with a yearly revenue of $3M.
Education
MBA -
Murdoch University
04.2001 - 04.2017
Degree in HR Management - undefined
Murdoch University
Specialist Diploma in Outdoor and Adventure Learning - undefined
Republic Polytechnic
Diploma in Tourism Management -
Temasek Polytechnic
Skills
Websites
Certification
HR Graduate Certification - Talent Management and Succession Planning
Accomplishments
- Conducted 10,000+ hours of training sessions.
- Authored a training activities book and an experiential learning field guide.
- Earned the Certified Competent Facilitator title from INIFAC, a first in the field.
Timeline
Training Manager / Learning Partner
Singapore Pools
08.2023 - Current
DEIB, Culture & Learning Manager
Yondr
08.2022 - 03.2023
Talent and Learning Manager
AEM
02.2021 - 08.2022
HR Graduate Certification - Talent Management and Succession Planning
01-2021
Certified Virtual Facilitator
11-2020
Advanced Certificate in Learning and Performance (ACLP)
08-2020
DDI Certified Facilitator
09-2019
Regional Learning and Development Manager
BCD Travel
02.2018 - 02.2021
Senior Manager
SkillsFuture Singapore
07.2017 - 02.2018
The Leadership Challenge
06-2014
MBTI and DISC
03-2011
Advanced Behavioral Coach
12-2009
Principal Facilitator / CEO of Subsidiary
FOCUS Adventure
11.2008 - 06.2017
MBA -
Murdoch University
04.2001 - 04.2017
Degree in HR Management - undefined
Murdoch University
Specialist Diploma in Outdoor and Adventure Learning - undefined
Republic Polytechnic
Diploma in Tourism Management -
Temasek Polytechnic
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