Joey Ng
Learning & Development
Summary
L&D professional with extensive regional leadership experience in staff development, learning partnership, and learning solutions design and delivery.
Overview
16
16
years of professional experience
16
16
years of post-secondary education
7
7
Certifications
Work History
Training Manager / Learning Partner
Singapore Pools
08.2023 - Current
- Strategized, designed, and executed leadership and professional skills training programs.
- Provided guidance and support to Business Units in implementing workplace learning initiatives, including training roadmap.
- Designed and delivered new training modules on topics like change management and decision-making.
- Conducted the organization's first Diversity and Inclusion training.
DEIB, Culture & Learning Manager
Yondr
08.2022 - 03.2023
- Managed the Global L&D function during leadership gap.
- Created and led learning interventions with a DEI&B lens to reinforce an inclusive culture.
- Refined training policies and procedures with end-users' experience in mind.
- Created engaging e-learning resources covering a wide range of professional skills topics.
- Led the restructuring of onboarding training by collaborating with business units to ensure content relevance.
Talent and Learning Manager
AEM
02.2021 - 08.2022
- Designed and executed comprehensive L&D initiatives to improve organizational performance and employee development.
- Established maiden training calendar and continuous education sponsorship scheme.
- Created and delivered training on topics such as Emotional Intelligence and effective communication.
- Implemented company's inaugural LMS and led the global adoption of the system.
- Collaborated with business leaders to develop and implement functional training programs.
Regional Learning and Development Manager
BCD Travel
02.2018 - 02.2021
- Collaborated with various business units and HR partners to design and implement tailored training programs.
- Led leadership and soft skills training initiatives, including Talent Development programs, across the APAC region, ensuring alignment with Global learning strategies.
- Collaborated with regional learning partners to design leadership development courses with a global scope.
- Delivered training across diverse modalities, including classroom, blended and remove via WebEx.
- Drove LinkedIn Learning utilization in APAC.
Senior Manager
SkillsFuture Singapore
07.2017 - 02.2018
- Member of a newly established team, contributing to its its establishment and growth.
- Designed and conducted public education programs, including tailored programs for organizations, to encourage lifelong learning and generate interest in the programs available to support learning and skills upgrading.
- Created a program to recruit, train, and deploy associate trainers.
Principal Facilitator / CEO of Subsidiary
FOCUS Adventure
11.2008 - 06.2017
- Designed and delivered customized leadership and team development programs for various clients across industries.
- Employed diverse instructional methodologies, including lectures, experiential learning, personality profiling tools, and process facilitation, to effectively facilitate programs.
- Led in-house operations and a team of 10 facilitators.
- Championed internal competency and career progression framework.
- Directed three business units, including a subsidiary with a yearly revenue of $3M.
Education
MBA -
Murdoch University
04.2001 - 04.2017
Degree in HR Management - undefined
Murdoch University
Specialist Diploma in Outdoor and Adventure Learning - undefined
Republic Polytechnic
Diploma in Tourism Management -
Temasek Polytechnic
Skills
Learning Technologies
Profiling Tools
OJT Blueprint
Business Partnering
Training Solutions Development
Course Development
Team Building
New Hire Training
Classroom and Remote Training Delivery
Websites
Certification
HR Graduate Certification - Talent Management and Succession Planning
Accomplishments
- Conducted 10,000+ hours of training sessions.
- Authored a training activities book and an experiential learning field guide.
- Earned the Certified Competent Facilitator title from INIFAC, a first in the field.
Timeline
Training Manager / Learning Partner
Singapore Pools
08.2023 - Current
DEIB, Culture & Learning Manager
Yondr
08.2022 - 03.2023
Talent and Learning Manager
AEM
02.2021 - 08.2022
HR Graduate Certification - Talent Management and Succession Planning
01-2021
Certified Virtual Facilitator
11-2020
Advanced Certificate in Learning and Performance (ACLP)
08-2020
DDI Certified Facilitator
09-2019
Regional Learning and Development Manager
BCD Travel
02.2018 - 02.2021
Senior Manager
SkillsFuture Singapore
07.2017 - 02.2018
The Leadership Challenge
06-2014
MBTI and DISC
03-2011
Advanced Behavioral Coach
12-2009
Principal Facilitator / CEO of Subsidiary
FOCUS Adventure
11.2008 - 06.2017
MBA -
Murdoch University
04.2001 - 04.2017
Degree in HR Management - undefined
Murdoch University
Specialist Diploma in Outdoor and Adventure Learning - undefined
Republic Polytechnic
Diploma in Tourism Management -
Temasek Polytechnic