Joey Lim
Summary
Enthusiastic and adaptable individual with hands-on experience in retail, events, customer service, and food & beverage operations. Proven ability to engage customers, promote products effectively, and maintain high service standards in dynamic environments. Skilled in visual merchandising, inventory support, point-of-sale operations, and customer interaction. Demonstrates strong communication, teamwork, and attention to detail. Adept at handling multiple responsibilities efficiently while ensuring a positive customer experience.
Overview
4
4
years of professional experience
Work History
Retail
KKV
05.2025 - 05.2025
- Maintained visual merchandising standards by ensuring products were neatly and attractively displayed on shelves.
- Restocked items efficiently to ensure consistent product availability and a smooth shopping experience.
- Provided customer assistance by addressing product inquiries and offering helpful recommendations when needed.
Attractions Crew
Kidzania
05.2024 - 09.2024
- Supervised and guided children during their visits, ensuring a safe, engaging, and enjoyable experience throughout.
- Facilitated role-play activities that introduced children to real-world professions, helping them learn through interactive, hands-on experiences.
- Delivered exceptional customer service by assisting both children and parents with inquiries and ensuring a welcoming environment.
- Ensured strict adherence to standard operating procedures (SOPs) and safety protocols to maintain a secure and organized learning space.
Event Crew Member
Shein
04.2024 - 04.2024
- Ironing and folding clothes to ensure all displayed items were neat, presentable, and aligned with brand standards.
- Replenishing clothing racks efficiently to maintain consistent product availability and visual appeal.
- Ensuring clothes were displayed neatly, maintaining a clean and organized layout to enhance the customer shopping experience.
- Providing customer service, including responding to product inquiries and assisting customers with sizing, styling, and general information about SHEIN products.
Intern
OCBC
09.2023 - 02.2024
- Performed cold calls to prospective customers, introducing products/services and gathering key insights to support sales efforts.
- Conducted market and industry research to identify trends, opportunities, and competitor insights.
- Managed Excel-based tasks, including data entry, data organization, and generating reports for internal analysis.
- Assisted in client billing and invoicing, ensuring accuracy in documentation and timely processing of payments.
Promoter
DFS
04.2023 - 06.2023
- Promoted in-store alcohol products by engaging customers, providing product knowledge, and driving interest in featured items.
- Encouraged customer engagement by actively promoting and assisting with membership sign-ups for the DFS app to enhance customer loyalty and shopping experience.
Store Promoter
Adidas
03.2023 - 04.2023
- Actively promoted Adidas products, including footwear, apparel, and accessories, by engaging customers and recommending suitable options.
- Explained product features, benefits, and latest releases to enhance customer understanding and drive sales.
- Maintained clean, well-stocked, and visually appealing product displays in accordance with brand guidelines.
- Assisted with inventory checks and stock replenishment to ensure smooth store operations and product availability.
Barista
The Tree Cafe
12.2020 - 02.2021
- Prepared simple beverages and desserts according to store standards and customer preferences.
- Served customers at tables and maintained a clean and orderly dining area.
- Handled cashiering duties, including order taking, payment processing, and issuing receipts.
- Assisted in dishwashing and general kitchen cleaning to ensure hygiene and operational efficiency.
Education
Bachelor of Science - Digital Supply Chain
Singapore Institute of Technology
Punggol09-2027
Diploma - Engineering With Business
Nanyang Polytechnic
05-2024
GCE 'O' Level -
Geylang Methodist Secondary School
12-2020
Skills
- Communicative skills
- Data Entry
- Market / Opinion Research
- Order Taking
- Presentation Skills
- Filing / Document Management
- Stock Taking - Handle Enquiries and Requests
- Product and Service Promotion
- Multitasking
- Support - Cashiering
LANGUAGES
English
Spoken Proficiency: Good
Written Proficiency: Good
Chinese (Mandarin)
Spoken Proficiency: Fair
Written Proficiency: Fair
Timeline
Retail
KKV
05.2025 - 05.2025
Attractions Crew
Kidzania
05.2024 - 09.2024
Event Crew Member
Shein
04.2024 - 04.2024
Intern
OCBC
09.2023 - 02.2024
Promoter
DFS
04.2023 - 06.2023
Store Promoter
Adidas
03.2023 - 04.2023
Barista
The Tree Cafe
12.2020 - 02.2021
Bachelor of Science - Digital Supply Chain
Singapore Institute of Technology
Diploma - Engineering With Business
Nanyang Polytechnic
GCE 'O' Level -
Geylang Methodist Secondary School
Similar Profiles
Hinggrid Gharzia RosihanHinggrid Gharzia Rosihan
Store Manager at KKVStore Manager at KKV
Yosa Ardy PatraYosa Ardy Patra
Short Video Specialist at PT. KKV International IndonesiaShort Video Specialist at PT. KKV International Indonesia
Marcus Wang Chi YungMarcus Wang Chi Yung
Store Crew Member at KKV Bukit BintangStore Crew Member at KKV Bukit Bintang
Kaylee JonesKaylee Jones
Retail at Matty Food MartRetail at Matty Food Mart
Laiken CaynesLaiken Caynes
Retail at Bunnings WarehouseRetail at Bunnings Warehouse