Joen Lee
Summary
- Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
- Pursues opportunities to learn new skills and contribute to group success, eager to learn and develop in sales environment. Offers strong administrative, relationship-building and problem-solving abilities.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative's position. Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Sales Representative
Chitose Agriculture Initiative Pte. Ltd.
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Built relationships with customers and community to promote long term business growth.
Hairstylish
Bioskin Holdings Pte. Ltd.
09.2023 - 08.2024
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hairstylist
Dr Scalp Pte. Ltd.
09.2023 - 01.2024
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Organized sales area and work station to showcase products and boost sales.
Education
No Degree -
SMK Convent Johor, Malaysia
Malaysia10-2014
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Product merchandising and distribution
- Teamwork and Collaboration
- Product and Service Sales
Gym workout and hiking
- Increased motivation.
- Help with weight management and improved cardiovascular health.
- Self-discipline, clear mental health and self-confidence.
- Create positive habits and increased productivity.
Languages
English
Chinese (Mandarin)
Timeline
Sales Representative
Chitose Agriculture Initiative Pte. Ltd.
03.2024 - Current
Hairstylish
Bioskin Holdings Pte. Ltd.
09.2023 - 08.2024
Hairstylist
Dr Scalp Pte. Ltd.
09.2023 - 01.2024
No Degree -
SMK Convent Johor, Malaysia
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