JOEL CHUA
Summary
Positive, upbeat personality with knack for teamwork and efficiency in fast-paced environments. Knowledge of kitchen safety and sanitation standards and adept at basic food preparation and customer service. Focused on contributing to well-organized kitchen and delivering high-quality meals.
Overview
3
3
years of professional experience
Work History
Kitchen Staff Member
Shake Shack
11.2022 - 12.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Learned other teammates' work tasks to train as backup.
Food Service Staff Member
Monster Planet
02.2023 - 04.2023
- Collaborated with team members to meet high standards of service during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Warehouse Packer
-
11.2020 - 12.2020
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Added packed boxes to conveyor belts for movement to shipping stations.
Education
High School Diploma -
POLYTECHNIC
DOVER04-2027
Skills
- Food preparation
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Ingredient preparation
- Customer service
- Workstation setup
- Supply restocking
- Ingredient knowledge
- Food preparation expertise
- Knife handling skills
- Kitchen station rotation
- Refrigerator and freezer sanitation
- Cooking techniques mastery
- Recipe adaptation
- Grilling and frying
Accomplishments
Edusave Character Award - 2020
Top 10% Award in 2021
Top 25% Award in 2022
SPORTS
I like to play volleyball, badminton and boulder in my free time
Timeline
Food Service Staff Member
Monster Planet
02.2023 - 04.2023
Kitchen Staff Member
Shake Shack
11.2022 - 12.2023
Warehouse Packer
-
11.2020 - 12.2020
High School Diploma -
POLYTECHNIC
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