JOEI WONG
Summary
I am an experienced and driven sales professional with extensive customer service and good sales track record in both Business-to-Business & Business-to-Consumer segment. Gifted at working with all types of personalities, I am able to work well and develop strong collaborative relationships thus delivering results.
I aim to achieve a challenging and rewarding career in an environment which allow new capabilities to develop while putting previous experiences and knowledge to good use.
Overview
25
25
years of professional experience
1
1
Certification
Work History
MORTGAGE SPECIALIST
PROPERTYGURU FINANCE
08.2022 - Current
- Assess and recommend efficient loan solutions according to unique requirements.
- Develop new business and increase sales through targeted market penetration, business partnerships and customer relationships
- Liaison of legal aspects of loan
- Maintained high level of customer satisfaction by providing prompt and accurate information
- Analyzed loan applications and credit reports to determine loan eligibility and risk level to ensure smooth application
- Actively involved in corporate customer acquisition events
- Achieved quarterly sales target and have handled $77Mil of loans to date
BMW SALES CONSULTANT
PERFORMANCE MOTORS LIMITED
03.2022 - 08.2022
- All in One auto solution to customers (new vehicle, pre-owned vehicle, leasing, insurance and financing)
- Sale of passenger vehicles
- Achieve and increase sales target
- After-Sales management
- Account management
RELATIONSHIP MANAGER
MITSUBISHI HC CAPITAL ASIA PACIFIC PTE LTD
01.2021 - 03.2022
- Provide automotive financing solutions to business vendors
- Relationship management with external stakeholders (vendors, sales executives and customers)
- Credit profile analysis
- Facilitate loan applications
- Account management
- Built and maintained relationships with new and existing clients while providing high level of expertise
- Achieved sales target even when market condition was not at its optimum
FLORIST MANAGER
SELF-EMPLOYED
01.2020 - 01.2021
- Managing Day-to-Day Operations
- Business Development
- Pricing Analysis
- Marketing and Social Media Management
- Logistics and Inventory Management
NISSAN SALES CONSULATANT
TAN CHONG MOTOR SALES PTE LTD
01.2015 - 01.2019
- All in One auto solution to customers (new vehicle, pre-owned vehicle, leasing, insurance and financing)
- Sale of passenger vehicles
- Sale of commercial vehicles
- Achieve and increase sales target through referrals, warm/cold leads
- After-Sales management
- Account management
- Achieved sales target and generating annual revenue of $7Mil
MERCEDES-BENZ SALES EXECUTIVE
CYCLE & CARRIAGE INDUSTRIES PTE LTD
01.2012 - 01.2015
- All in One auto solution to customers (new vehicle, Pre-owned vehicle, leasing, insurance and Auto financing)
- Sale of passenger vehicles
- Achieve and increase sales target through referral, warm/cold leads
- After-Sales management
- Account management for luxury market
- Events management
- Achieved sales target and generating annual revenue of $10Mil
LEADING STEWARDESS
SINGAPORE AIRLINES LIMITED
01.2000 - 01.2012
- Crew management and leading team
- Facilitate workflow and resolve all work issues
- Ensuring high standard of customer service and satisfaction
- Generate reports and conduct performance appraisals
- Representing company in official events
- Top 5% in outstanding employee performance
CUSTOMER SERVICE EXECUTIVE
FAR EAST ORGANISATION
09.1998 - 01.2000
- Project Audits
- Facilitate Quality Checks
- Generate Reports
- Customer Management
Education
BACHELOR OF BUSINESS ADMINISTRATION -
UNIVERSITY OF SOUTH AUSTRALIA
2010
DIPLOMA IN BUILDING AND REAL ESTATE MANAGEMENT -
NGEE ANN POLYTECHNIC
1998
Skills
- Account Management
- Customer Service
- Relationship Building
- Sales & Negotiation
- Persuasive Selling
- Acquire New Business
- Customer Needs Assessment
- Sales Quota Achievement
- Prospecting Skills
- Problem Resolution
Certification
Microsoft Office (Word, Excel, Powerpoint)
Languages
English
Chinese (Mandarin)
Timeline
MORTGAGE SPECIALIST
PROPERTYGURU FINANCE
08.2022 - Current
BMW SALES CONSULTANT
PERFORMANCE MOTORS LIMITED
03.2022 - 08.2022
RELATIONSHIP MANAGER
MITSUBISHI HC CAPITAL ASIA PACIFIC PTE LTD
01.2021 - 03.2022
FLORIST MANAGER
SELF-EMPLOYED
01.2020 - 01.2021
NISSAN SALES CONSULATANT
TAN CHONG MOTOR SALES PTE LTD
01.2015 - 01.2019
MERCEDES-BENZ SALES EXECUTIVE
CYCLE & CARRIAGE INDUSTRIES PTE LTD
01.2012 - 01.2015
LEADING STEWARDESS
SINGAPORE AIRLINES LIMITED
01.2000 - 01.2012
CUSTOMER SERVICE EXECUTIVE
FAR EAST ORGANISATION
09.1998 - 01.2000
BACHELOR OF BUSINESS ADMINISTRATION -
UNIVERSITY OF SOUTH AUSTRALIA
DIPLOMA IN BUILDING AND REAL ESTATE MANAGEMENT -
NGEE ANN POLYTECHNIC
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