Summary
Work History
Education
Skills
Timeline
Generic

Jocelyn Ng Gim Lian

Summary

Proactive and results-oriented professional with experience at PCF and Seahorse, adept in customer service and problem-solving. Excelled in building customer relationships, enhancing sales through excellent service, and adapting to new challenges efficiently. Demonstrates a blend of teamwork, a friendly attitude, and proficient computer skills, contributing to positive outcomes in fast-paced environments.

Work History

Educarer

PCF
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sales Assistant

Seahorse
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Advanced Certificate In Early Years (ACEY) - Early Childhood Care And Education

E National Institute of Early Childhood Developmen
73 Bras Basah Rd
05.2024

Nitec - Engineering

Institute of Technical Education
ITE Ang Mo Kio
01.2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Computer skills

Timeline

Educarer

PCF

Sales Assistant

Seahorse

Advanced Certificate In Early Years (ACEY) - Early Childhood Care And Education

E National Institute of Early Childhood Developmen

Nitec - Engineering

Institute of Technical Education
Jocelyn Ng Gim Lian