Jocelyn Ho
Production Planning
Summary
Experienced Production Planning Specialist with 12 years of expertise in optimizing production processes, reducing costs, and improving overall efficiency. Proven track record in managing inventory, coordinating with cross-functional teams, and implementing strategic production plans to meet organizational goals. Adept at using advanced planning software and tools to plan and ensure timely delivery of products. Now seeking to leverage my expertise in a new challenging role.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Production Planner
Kimberly Clark (M) Sdn Bhd
1 2012 - Current
- Utilize advanced production planning software (SAP, APO, Solver) to develop detailed production schedules, ensuring efficient use of resources and adherence to demand forecasts and project timelines
- Implement lean manufacturing principles to enhance efficiency and maximize output
- Collaborate with cross-functional teams to resolve production issues and minimize downtime
- Monitor inventory levels and work closely with suppliers to ensure just-in-time delivery of materials
- Analyze data to identify bottlenecks and implement corrective actions to improve planning efficiency
- Prepare regular reports on capacity and production performance and provide insights to senior management for decision-making.
Customer Service Officer
Hong Leong Bank Berhad
01.2009 - 01.2011
- Provided exceptional customer service and support to clients, addressing inquiries and resolving issues
- Processed daily transactions and managed customer accounts with accuracy and efficiency
- Developed and maintained strong customer relationships through effective communication and problem-solving.
Mathematics Teacher
Chong Hwa High School
01.2006 - 01.2009
- Engaged in mathematics teaching for secondary school students, developing and delivering lesson plans
- Assessed student performance and provided feedback to support their learning and development
- Organized and conducted extracurricular activities to enhance students' educational experience.
Education
Bachelor of Science - Mathematics
Universiti Kebangsaan Malaysia
Malaysia 04.2006 - 2009.04
Skills
Advanced proficiency in Production Planning Software (SAP, APO, Solver)
Strong analytical and problem-solving skills
Leadership and team management abilities
Knowledge of lean manufacturing principles
Effective communication and negotiation skills
Certification
Basic Power BI Training
Accomplishments
- 2023 MY Managing Director Awards (Kotex Team)
- 2022 Moment of Greatness Awards (Femcare Overnights Team)
- 2022 ASEAN Hero Awards (Move Fast Team)
- 2021 ASEAN Awards (KM21 Role Model Asset Team)
- 2021 Moment of Greatness Awards (Team Superheroes - Demand and Supply Planning Team)
- 2021 Employee's Choice Awards-Q3
- 2020 Moment of Greatness Awards (Team Superheroes - MY BCC Turnaround)
Timeline
Customer Service Officer
Hong Leong Bank Berhad
01.2009 - 01.2011
Bachelor of Science - Mathematics
Universiti Kebangsaan Malaysia
04.2006 - 2009.04
Mathematics Teacher
Chong Hwa High School
01.2006 - 01.2009
Production Planner
Kimberly Clark (M) Sdn Bhd
1 2012 - Current
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