Joanne Kek Jing Xin
SINGAPORE
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure new opportunities. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Planner - Material Planning
Bizlink Speedy Pte Ltd
11.2021 - Current
- Responsible for managing production plans, including the creation, release, and timely shipment of work orders to meet customer demands
- Monitor and coordinate material shortages; collaborate closely with purchasing and warehouse/logistics teams to ensure timely receipt and delivery of materials.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Ensure work orders are completed promptly and accurately. Monitor material fulfillment and the utilization of work-in-progress (WIP).
- Follow up and implement work order changes for Engineering Change Orders (ECOs), Engineering Change Notices (ECNs), and Deviation Notices (DNs).
- Lead efforts to minimize excess and obsolete WIP inventory.
- Help develop, maintain, and improve existing processes and key performance metrics.
- Participate in initiatives to enhance operational efficiency and streamline workflow procedures.
- Collaborated with cross-functional teams to identify process improvements, resulting in cost savings and increased operational efficiency.
Team Lead - Indoor Sales
Richinn Technology Pte Ltd
02.2019 - 11.2021
- Handling a high volume of customer enquiries whilst providing a high quality of service
- Ensured timely and accurate entry of customer RFQs and sales order received directly from customer or sales representative via phone, email or fax in accordance with customer satisfaction goals
- Prepared customized quoted and answered inquiries regarding product and services
- Conducted follow-up calls to customers to confirm sales orders, ensuring all details were accurate and addressing any questions or concerns, to maintain high levels of customer satisfaction.
- Communicated effectively with customers to provide updates on order status and delivery schedules.
- Resolved any discrepancies or issues with orders promptly, providing solutions and maintaining a positive customer experience.
- Remarkable ability to convince, persuade and close successful deal
- Built and maintained close business relationship with customer
Personal Assistant
Leong Kern Enterprise
01.2015 - 01.2019
- Refined planning and organizational skills that balance work, team support, and ad-hoc responsibilities in a timely and professional manner.
- Performed data entry and prepared payroll checks, ensuring accuracy and timeliness.
- Answered phones and greeted clients warmly, providing excellent customer service.
- Assisted in filing duties, maintaining organized and accessible records.
- Performed basic bookkeeping duties
- Conducted stenography and dictation, ensuring accurate transcription of meetings and communications.
- Rerouted calls to appropriate people and answered inquiries about the company, providing clear and helpful information.
- Helped organize office activities, coordinating events and meetings to enhance team productivity.
Kindergarten Teacher
Q-Dees Tadika Mini
01.2013 - 12.2017
- Design and follow a complete teaching plan, ensuring a structured and engaging learning environment for children.
- Conduct head office training during holidays, providing professional development and support for staff.
- Organize learning materials and resources, creating an enriching and accessible educational setting.
- Utilize a variety of activities and instructional methods, including songs, stories, media, structured games, art, and outdoor activities, to motivate and stimulate children’s abilities.
- Maintain an open line of communication with parents, providing appropriate information and updates on their children’s progress.
- Monitor children’s interactions, nurturing cooperation and sharing to foster a positive social environment.
- Cooperate with administrative staff, ensuring smooth operation and coordination within the educational facility.
Education
Diploma - Business Administration (Digital Marketing)
PSB Academy
Sinagpore02.2023
Foundation Diploma - Foundation Diploma
Kaplan
Singapore10.2021
"O" Level in Accounting -
SMK Dato' Syed Esa
Malaysia01.2012
Skills
- Communication Skills
- Microsoft Office: Excel, Powerpoint, Word
- SAP System
- Team-oriented
- Proactive
Languages
Mandarin
Bahasa Malaysia
English
Personal Information
- Age: 29 years
- Expected Salary: SGD 4500
- Gender: Female
- Nationality: Singaporean PR
Timeline
Planner - Material Planning
Bizlink Speedy Pte Ltd
11.2021 - Current
Team Lead - Indoor Sales
Richinn Technology Pte Ltd
02.2019 - 11.2021
Personal Assistant
Leong Kern Enterprise
01.2015 - 01.2019
Kindergarten Teacher
Q-Dees Tadika Mini
01.2013 - 12.2017
Diploma - Business Administration (Digital Marketing)
PSB Academy
Foundation Diploma - Foundation Diploma
Kaplan
"O" Level in Accounting -
SMK Dato' Syed Esa
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